pablo hester

Marketed International Service Learning Programs and coordinated classroom visits, created course database for the University of Denver's 150+ study abroad programs, weekly informational presentations and four orientation presentations for ~100-150 students, led weekly student staff meetings and created weekly, bi-weekly and quarterly staff reports.

Organized and conducted two different informational presentations to a total of 50 people, Wrote contact and informational leaflet used during outreach events, conducted weekly online mining research and managed correspondence with volunteer members.

Managed small team while maintaining accounts receivable, wrote estimates and project managed the implementation and adherence to landscape designs

* Co-founder of NGO aimed at providing resources to educational institutions in urban Jamaica * Cultivated a donor base, received 1,800 pounds of school supplies; made contact with recipients * and distributed to inner city schools in the greater Kingston, Jamaica area

Led 8 member team in providing 24 hour service: Managed on-going training to employees, evaluated and wrote performance reviews, mentored and coached team members, scheduled and monitored labor of In-Room dining team and departmental supply inventory, regulated compliance with 4 star/diamond standards, regulated compliance with 4 star/diamond standards

* Developed, organized, and implemented non-profit fundraising events, such as the highly * successful Reggae on the Creek, clinical member of eye care team during four different annual trips to rural Jamaica helping * screen approximately 1,000 patients, organized eye care donations before annual trips to Rural Jamaica

* · Lead and supervise 6 site level managers across three dental clinics * · Wrote organization wide procedures related to staffing, dental supply ordering and staff certification * · Provided operational direction and leadership through dental clinic expansions; increased from two co-located dental clinics to three which resulted in a 70% increase in dental chairs * · Lead dental-medical integration process improvement projects, including providing medical vaccinations and financial screening in the dental clinic and cross department scheduling * · Manage $4.6 million budget in partnership with site Clinic Dental Directors * · Project manage auditing improvement process and documentation for Dental Operations Technician to ensure dental department is meeting OSHAA, Joint Commission, State and other regulatory requirements * · Identified incorrect dental assistant to provider staffing ratios and in partnership with Executive Leadership and Finance increase staffing by 8%, increasing provider productivity

· Manage 10 direct reports with dotted line supervision of an additional 7 employees. Facilitate development through monthly individual and team meetings, 90 day and annual reviews · Site vaccine program manager. Order and oversee storage and handling of clinic VFC vaccines, valued at approximately $321,938.80 in 2014 · Created Disruptive Patient Database to more effectively monitor and track disruptive patient events · Developed efficient systems in collaboration with Clinic Operations Management team for Pods 2.0 nurse rotation schedule and Provider Nextgen blocking · Responsible for clinic operational management when Clinic Operations Director is not in clinic; oversee staff and patient safety, patient and provider schedule management, field patient complaints, supervise operations staff, facilitate all staff and Clinic Management Meetings · Developed operational staff training for HRM implementation; conducted trainings for Operation Technicians and Communication Center Specialists from all sites