
ozzy ergin
restaurant manager and agm
About
Committed and pragmatic hospitality professional with extensive experience in delivering first-rate services within the fine dining sector. Possesses exceptional business acumen and able to identify opportunities and implement effective sales and marketing strategies in order to promote commercial success, guest satisfaction and professional development of any team that is led. Now seeking to continue professional development in an Assistant General Manager / General Management position following successful with Butlers Wharf Chop House. Key skills include but note limited to; Sales and Marketing, F&B Management, Guest Relations, Personnel Management, Strategic Problem Solving and Planning and Financial Management.
united kingdom
london
information technology and services
management, employee training, microsoft technologies, social media marketing, cloud computing, kpi reports, financial reporting, team building
Experience

assistant general manager
crazy bear group

restaurant general manager
al-andalus tapas restaurant
Courteously and efficiently serve customers and handling the whole restaurant operation, stock, control, purchasing, quality control, risk assessment, staff training, health and safety control, forward planning to increase the sales.

restaurant manager and agm
butlers wharf chophouse

agm
bam bou
Accountable for designing and implementing business development initiatives for the restaurant. Establishing and developing relationships with notable guests, industry contacts, and driving guest satisfaction at in support of repeat and referral business. Overseeing daily activities and workload for the restaurant to support seamless operations between the kitchen and front of house staff. Facilitating all actions required to achieve demanding service levels and food quality and presentation guidelines. Reviewing current and foreseen demands for the restaurant to forward plan and design the staff rota. Distributing schedules within a timely fashion and considering any staff requests for absence. Reporting to the Directors on various KPI’s and providing the associated commentary and actions plans should there be any exceptions to performance.

bar supervisor and manager
thirst bar oxford
One of Oxford's oldest student cocktail bar, established in 1999 and become famous with its talented flair bartenders.

general manager
crazy bear members club
This exclusive private members club, located in the heart of Covent Garden, in a rather non-descript building belies the stunning venue contained within. Comprising of a modern informal dining restaurant, sushi bar, cocktail bar, private meetings rooms and lounge, it caters for a discerning and eclectic mix of clientele. Regularly used for private parties, events and functions. Responsible for the daily management & operation of this site, with a team of 15 staff on hand. The venue is open daily till late.
Education
oxford brookes university
information systems
electronics
ozzy ergin's Contact Information
Phone
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