ozzy ergin

ozzy ergin

restaurant manager and agm

About

Committed and pragmatic hospitality professional with extensive experience in delivering first-rate services within the fine dining sector. Possesses exceptional business acumen and able to identify opportunities and implement effective sales and marketing strategies in order to promote commercial success, guest satisfaction and professional development of any team that is led. Now seeking to continue professional development in an Assistant General Manager / General Management position following successful with Butlers Wharf Chop House. Key skills include but note limited to; Sales and Marketing, F&B Management, Guest Relations, Personnel Management, Strategic Problem Solving and Planning and Financial Management.

Country

united kingdom

City

london

Industry

information technology and services

Skill

management, employee training, microsoft technologies, social media marketing, cloud computing, kpi reports, financial reporting, team building

Experience

crazy bear group

assistant general manager

crazy bear group

2009-9 - 2013-11 · 4 yrs 3 mos
al-andalus tapas restaurant

restaurant general manager

al-andalus tapas restaurant

2006-6 - 2009-8 · 3 yrs 3 mos

Courteously and efficiently serve customers and handling the whole restaurant operation, stock, control, purchasing, quality control, risk assessment, staff training, health and safety control, forward planning to increase the sales.

butlers wharf chophouse

restaurant manager and agm

butlers wharf chophouse

2014-9 - 2015-5 · 9 mos
bam bou

agm

bam bou

2013-11 - 2014-8 · 10 mos

Accountable for designing and implementing business development initiatives for the restaurant. Establishing and developing relationships with notable guests, industry contacts, and driving guest satisfaction at in support of repeat and referral business. Overseeing daily activities and workload for the restaurant to support seamless operations between the kitchen and front of house staff. Facilitating all actions required to achieve demanding service levels and food quality and presentation guidelines. Reviewing current and foreseen demands for the restaurant to forward plan and design the staff rota. Distributing schedules within a timely fashion and considering any staff requests for absence. Reporting to the Directors on various KPI’s and providing the associated commentary and actions plans should there be any exceptions to performance.

thirst bar oxford

bar supervisor and manager

thirst bar oxford

2003-3 - 2006-7 · 3 yrs 5 mos

One of Oxford's oldest student cocktail bar, established in 1999 and become famous with its talented flair bartenders.

crazy bear members club

general manager

crazy bear members club

2012-1 - 2013-11 · 1 yr 11 mos

This exclusive private members club, located in the heart of Covent Garden, in a rather non-descript building belies the stunning venue contained within. Comprising of a modern informal dining restaurant, sushi bar, cocktail bar, private meetings rooms and lounge, it caters for a discerning and eclectic mix of clientele. Regularly used for private parties, events and functions. Responsible for the daily management & operation of this site, with a team of 15 staff on hand. The venue is open daily till late.

Education

oxford brookes university

oxford brookes university

information systems

1999-1 - 2002-1 · 3 yrs 1 mo

electronics

1991-1 - 1995-1 · 4 yrs 1 mo

ozzy ergin's Contact Information

Email

******@***.com

Phone

(**) *** ****

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