Ozan Bozkurt

Experienced Executive Director with an expertise of digital marketing and e-commerce, as well as retail and wholesale, where operation of more than 150 global brand distribution is conducted. Responsible as an executive authority of each department mainly human resources, sales operation and customer experience such as digital & omni-channel marketing, online - offline customer data analysis, logistics, digital sales and supply - chain retail operations. Skilled in statistical analysis, recruiting and hiring, managing various and multi-task projects, managing teams & groups, product knowledge and digital marketing & social media. Duties: Developing and directing organizational sales & marketing strategy. Drafting organizational policies and philosophies. Overseeing day-to-day business activities. Conducting performance reviews. Preparing comprehensive datas. Reporting on revenue and expenditure. Engaging with community groups. Creating business plans.

Manage retail store staff, hire and train new employees, motivate current employees, schedule employee hours, and oversee payroll. Plan store layout and displays to simplify customer shopping and promote products. Resolve customer problems and handle customer complaints. Work to meet all sales targets, plan store sales strategies, analyze sales data, and work to expand sales.

Conducting thorough market research, which may include taking surveys, doing desktop research, sending emails and making calls, and even attending product launches of rival companies. Answering all product-related questions in a polite manner and addressing queries promptly. Collaborating and strategizing with the business and engineering teams. Attending workshops and refresher courses in sales and marketing. Planning and assisting with new product releases and events. Performing product demonstrations for customers, staff, and other stakeholders. Assisting with the development of business plans. Scheduling training sessions and attending meetings as required. Identifying new market opportunities and relaying this information to the Manager and other relevant stakeholders. Making helpful product recommendations and suggestions to increase revenue.

Develop news stories as per information generated by wire service, assignment desk, newspapers and press releases in field and archives. Perform research and write unbiased and factual news stories, re-write wire copy and develop crisp news story. Product and edit videotape news to make optimum use of video and sound. Perform research information for story development and monitor story all through its various stages. Provide assistance to producer and develop news scripts and organize videotape to present news. Coordinate with producer to provide support producers in event of absence or extra work. Monitor all wires feeds to gather latest breaking news for writing news for publication or airing. Develop and write news stories that address interest of customers. Design and edit news for reading by anchors and communicate appropriate stories to audience. Develop bridges and other articles to broadcast during interval of news stories. Perform copy editing of scripts for accuracy, factual content and correct language. Prepare and update scripts for re-broadcast with relevant changes incorporated. Prepare and complete scripts to achieve time schedule. Manage and edit sound on tapes and video clips to enhance contents using state-of-art editing technology. Provide assistance to reporters to prepare live field coverage and ensure good quality sound and video capture.

Working with sales team and assisting with recruiting and training new hires. Providing product demonstrations to staff and clients, and taking the lead in resolving complaints. Analyzing sales team performance and scheduling training/refresher sessions accordingly. Conducting market research and sharing findings with the team. Working alongside the team to draw up strategies to increase customer base. Setting and achieving sales targets and implementing incentives. Providing accurate sales forecasts and allocating resources so targets are met. Managing a network of vendors and suppliers. Maintaining excellent relationships with customers that are built on trust, and encouraging the rest of the sales team to follow this example. Keeping up-to-date with advancements in marketing.