othello ubalde

office 365 digital workplace analyst

About

With extensive experience in server, cloud, desktop, mobile and application support, I bridge the gap between business and IT. I use technology as the vehicle to deliver end to end cost effective solutions to achieve business goals including increasing productivity, efficiency, collaboration, and more importantly, empower users. I'm always caught in the infinite loop of learning and evolving. I have working knowledge of physical and virtual servers, Mac and PC machines, mobile such as iPhone/iPad, Android, Blackberry support and Microsoft Office 365 including Active Directory and SharePoint admin. I'm also an award-winning freelance cinematographer. You can view more info at www.pinkdonutvisuals.com. Narrative and commercials reels below:

Country

canada

City

toronto

Industry

newspapers

Skill

Experience

it project manager

metro english canada

2011-1 - 2015-1 · 4 yrs 1 mo

oversee all IT related systems including network telecommunications, voice system, IT system security, data management, Mac and PC platforms, laptops, tablets, phone system, mobile phones, AV Equipment, printing systems, security camera support, data backup (Symantec Backup Exec), and disaster recovery -supervise desktop support team and oversee incident requests including assigning and monitoring work to ensure timely and accurate completion of projects and work orders -assists with the development of and processes to mitigate mission critical production system outages -provides oversight and strategic guidance, staying current with, and researching new, computer and network based technologies in order to recommend, install, maintain and troubleshoot new technologies -supports user account, computer management, permission administration within a Microsoft Windows Active Directory and Mac Server Admin Tools, and application support for Adobe Creative Suite and Microsoft O365

desktop analyst

national post, inc.

2002-1 - 2011-1 · 9 yrs 1 mo

Hardware: Tested, configured, deployed and maintained various laptops and desktops, peripherals including iOS, Android and Blackberry, local and network attached printers, speech to text devices -Backup Administration: performed backup and restore tasks using Veritas Backup Exec -User Administration: proficient in Active Directory and Apple Workgroup Manager, file and folder permissions, setup user accounts in accordance to corporate policy, rights and permissions