Oskar Bogatinovski

• Conducted comprehensive web research to gather data on various topics, industries, and potential leads. • Performed accurate data entry tasks, maintaining organized and up-to-date databases. • Generated qualified leads using LinkedIn and other tools, identifying prospects and decision-makers. • Assisted business managers with administrative tasks, including email management, scheduling, and report generation. • Created detailed spreadsheets and reports to present research findings and lead information. • Communicated with clients to understand project requirements and deliver high-quality results. • Managed CRM systems (e.g., HubSpot) to track lead generation activities and client interactions. • Utilized a variety of tools and platforms, such as Google Spreadsheets, Microsoft Excel, and various email finders, to enhance efficiency and accuracy. • Ensured data integrity and compliance with security policies. • Employed tools like Datanyze Insider, RocketReach, VoilaNorbert, and ZoomInfo for efficient lead generation and data verification. • Analyzed and reported on lead generation metrics to help clients refine their marketing strategies. • Coordinated virtual assistant tasks, including social media management, content scheduling, and customer support.

• Transcribed audio and video content of various types, including blog videos, seminars, and personal recordings. • Ensured accurate and timely transcription of materials, maintaining high standards of quality and attention to detail. • Edited and proofread transcripts to ensure clarity and correctness. • Managed multiple projects simultaneously, meeting strict deadlines. • Communicated effectively with clients to understand their specific transcription needs and preferences. • Utilized transcription software and tools to enhance efficiency and accuracy. • Maintained confidentiality and handled sensitive information with discretion.

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs. • Monitor compliance with MStreet and government regulations, regarding customer service, food preparation and serving, and building maintenance in the dining facility. • Continuously anticipate guest needs and ensuring a great experience for each guest. • Supervise and participate with each team member to ensure they are able to give guests excellent service and assisting them where needed. • Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. • Develop employees by providing ongoing feedback and establishing performance expectations. • Responsible for ensuring that all financial and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures. • Complete and carry out pre-shift checklists and line ups with team members. • Accomplish daily administrative duties such as: ordering supplies, new hire paperwork, performance reviews, and training.

• Manage workflow by assigning tasks to other administrative employees daily, ensuring that deadlines are met and work is completed correctly • Assist in training staff members and new hires • Implement and monitor programs as directed by management, and see the programs through to completion • Generate memos, emails and reports when appropriate • Assume responsibility for maintenance of office equipment, including computers, copy machines and fax machines • Maintain office supplies by checking inventory and order items • Respond to questions and requests for information • Answer incoming calls and assume other receptionist duties when needed