Osama Kondvilkar

Currently serving as a Procurement Officer at BK Gulf, I manage the end-to-end supply chain process and commercial coordination. My core responsibilities include: ​Procurement Lifecycle: Managing site requisitions by sourcing at least three competitive quotations. I perform technical and commercial evaluations based on price, warranty, lead times, and delivery terms. ​Order Management: Preparing Purchase Orders (POs) and navigating the multi-level internal approval workflow before vendor issuance. ​Logistics & Documentation: Coordinating with logistics teams to ensure timely delivery while managing essential documentation, including Proforma Invoices and Delivery Notes. ​Compliance: Developing detailed Bid Tabulations for high-value procurement (exceeding AED 10,000) to ensure transparency and value for money. ​Commercial Support: Handling budgeting tasks, maintaining project spend against budgets, and drafting comprehensive contracts for subcontractors."

 Oversaw the procurement, inventory management, and logistics of assets, ensuring precise stock control.  Supplier Management: Responsible for Establishing and maintaining relationships with suppliers, negotiating contracts, and ensuring timely deliveries of quality products.  Inventory Control: Administer and maintain optimal levels of inventory to ensure smooth operations. This includes conducting regular audits, tracking inventory usage, and identifying trends in inventory levels.  Cost Analysis: Conducting cost analysis and benchmarking to ensure competitive pricing and cost savings for the company.  Procurement Planning: Collaborating with various departments to understand their procurement needs and creating procurement plans to meet those requirements.  Purchase Order Management: Creating, issuing, and tracking purchase orders, and ensuring that orders are fulfilled accurately and on time.  Compliance and Documentation: Ensuring compliance with company policies and regulatory requirements and maintaining accurate procurement records and documentation.  Market Research: Conducting market research to identify potential suppliers, products, and services that align with the company's goals.  Team Coordination: Assisting in the coordination and management of the procurement team, providing guidance, and supporting their professional development.  Logistics: Coordinate and manage the logistics of vehicle delivery operations. This includes scheduling deliveries and shipments, managing logistical challenges, and ensuring that all operations adhere to policies and regulations.  Database Management: Executed databases, data collection systems, data analytics, and other strategic initiatives to enhance statistical efficiency and quality.

 Possess practical experience in supply chain management, sourcing, and logistics within the retail/wholesale FMCG industry.  Maintain good customer relationships by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.  Managed inventory levels and strategically ordered additional products as required, guaranteeing efficient stock management.  Managed purchase orders through active liaison and negotiation with vendors and procured both domestic and overseas materials. Tracking procurement orders to ensure that their timely deliveries.  Cultivated and sustained robust relationships with vendors, encompassing contract negotiation, issue resolution, and performance assessment.  Manage customer and prospect data within the company’s Customer Relationship Management (CRM) system.  Interpreted data and analyzed outcomes using statistical methodologies, delivering continuous reports. Extracted, assembled, and preserved data from diverse sources, managing it within a structured computer-based system.  Projected product sales and pricing in alignment with the company’s sales plan.

 Engaged in active communication and relationship-building with clients through email and phone interactions.  Ran the comprehensive purchasing process, from the initial purchase request to the final order and payment.  Maintained and updated the supplier database regularly.  Preserved and managed supplier contracts effectively.  Compiled, verified for accuracy, and sorted information to prepare and maintain accurate data accounting.  Managed individual accounts for each customer to maintain their medical files separately.  Handled after-sales service and actively addressed customer feedback.

 Tasked with offering cost-effective gas and electricity packages tailored to customers’ budget and requirements.  Supervised the renewal of services for existing customers.  Focused on nurturing customer relationships for existing clients to foster long-term partnerships.  Addressed customer queries pertaining to billing and consumption, ensuring optimal customer satisfaction.