Orlando Figueroa

Full-cycle recruiting of design, UX and technical roles Responsible for college and intern recruiting Manage contingent labor contracts and payroll process for Customer Experience Team Lead onboarding of departmental new hires including purchase of equipment, account setup and facilities assignments Prepared and presented weekly hiring reports and metrics to SVP of Customer Experience Event planner for trade show booths, onsite workshops and outside speaker events Recruit Citrix customers for user research studies Attend user research studies and take notes for researchers

Coordinate candidate interviews with hiring managers Manage complex scheduling requirements, facilities requirements and candidate travel Interface with all levels of management up to Executive level Assist with college recruiting fairs in Southern California, Arizona and Washington Meet with new employees for orientation and complete all required disclosures and documentation Generate candidate offer letters and create new hire folders Ensure compliance with Applicant Tracking system and auditing that all relevant documents are in place during onboarding phase Assist in design of “candidate experience” improvement project which led to measurable improvement in the new hire experience

On-Site Coordinator • Provide a high level of customer service in consulting with and guiding hiring managers in comprehensive recruitment and staffing issues, policies and processes • Manage and retain employees in a Manufacturing Environment • Develop and maintain staffing strategies and attracted quality candidates through networking, referrals, cold calling, internet sourcing and advertising • Conduct Quarterly Business Reviews with Client Management • Implemented New Hire Orientation program and trained other on-site accounts • Prepare Weekly Management Reports to Client

Associations: Graduate, Realtor Institute, GRI National Association of Realtors California Association of Realtors Bay East Association of Realtors

Full Cycle Onsite Corporate Recruitment Maintained Employee Data in Clients HRIS Program Management and Implementation of On-Site Account Responsible for new hire orientations, terminations, exit interviews, and workers comp claims of contingent workforce Performed confidential investigations to resolve employee grievances Managed employee relation issues and performance management Prepared and presented business reviews to the client’s HR team