orla cochrane

people and organisational change consultant, executive coach and facilitator

About

An experienced business change expert, Orla brings a breadth of knowledge gained from a successful management career in blue chip financial services and third sector businesses. She has worked in both UK and international businesses. Orla has a track record of leading and delivering transformational change and is adept at running and reorganising customer facing operations. Orla has deep experience of improving business performance and knows what it takes to make successful change happen. Orla brings an effective blend of support and challenge to the businesses she works with and is able to contribute across the executive agenda with a strong customer and people focus. Orla is a trustee director of a FTSE 100 pension scheme board.

Country

united kingdom

City

east preston

Industry

management consulting

Skill

change management, leadership, executive coaching, management, coaching, workshop facilitation, general insurance, team building, risk management, training, business planning, process improvement, business coaching, people leadership and development, operational excellence, strategy, mentoring, people change, team facilitation, training facilitation, matrix management, mbti, business transformation, executive facilitation, senior stakeholder management, claims management, facilitation, insurance, strategic planning, crm, business process improvement, mbti certified, international business, supplier relationship management, client relationship management, foreign languages, trustee, performance management, organizational design, talent management, project management, financial services, employee engagement, third sector, stakeholder management, defined benefit, management development, spanish, french

Experience

international operations leader

rsa

2009-1 - 2012-1 · 3 yrs 1 mo

people and change director

conservation volunteers australia

2012-11 - 2016-3 · 3 yrs 5 mos

* As HR & Change Director, strategically repositioned and improved performance of national third sector organisation with £25m turnover. Deliverables included: * o Full strategic review from customer proposition to culture and values * o Development of HR strategy and revision of all HR policies, procedures, performance metrics and targets * o Full organisational redesign including new benchmarked salary structure and job roles * o Executive team restructure and recruitment * o Implementation of financial and change governance processes across the organisation * o Extensive change communications programme to internal and external stakeholders * o Design and implementation of organisation wide performance, talent and succession management frameworks and achieved Living Wage employer accreditation

head of uk property claims supply chain

rsa

2006-1 - 2008-1 · 2 yrs 1 mo

Implemented UK market leading commercial and domestic property repair network delivering significant claims savings - Managed the Property Claims Supply Chain through the worst UK floods in history, securing supplier capacity whilst protecting claims costs and ensuring a good experience for thousands of customers

claims operations leader

rsa

2003-9 - 2006-9 · 3 yrs 1 mo

* Led a large operational claims team through a major full cycle business transformation programme deploying a new system * new processes * revised organisation design and new reward and recognition frameworks

head of uk training

rsa

2002-1 - 2003-1 · 1 yr 1 mo

Developed and implemented leadership and technical training strategy for RSA UK business of approximately 10,000 people - Designed, developed and successfully implemented across the UK company (approx 10,000 employees) a framework for UK business to become compliant with the FSA Training and Competency regime

people and organisational change consultant, executive coach and facilitator

cochrane coaching & development

2012-1 - Present · 14 yrs 9 mos

A People Change Consultant with extensive experience in the financial services sector in the UK and internationally and also in the Not for Profit sector. A qualified executive coach who has worked with CEOs and senior leaders supporting them to achieve their personal and professional goals

trustee board director and chair administration committee

sun alliance defined benefit pension scheme

2009-1 - Present · 17 yrs 9 mos

With more than £3bn funds under management and more than 26,000 members, the scheme is one of the largest defined benefit schemes in the financial services sector. I am a member of the Board and also sit on the sub committee which oversees scheme administration and the sub committee responsible for agreeing the tri-annual scheme valuation with the sponsoring employer.