opttie tsoi

senior systems specialist

About

Committed to delivering results and satisfaction with five years in management and 10 years of administrative experience. Specialized in re-engineering workflows, project management, accounting, administration, operations, human resources, website management, contractual compliance auditing, solutions implementation and managing M.I.S. systems with a proven record of operational success via effective customer servicing, professionalism, communication and problem solving capabilities. Applications: Microsoft Office (Word, Excel, PowerPoint, Outlook), Salesforce, AIM, ImageRight, Goldmine

Country

canada

City

canada

Industry

accounting

Skill

microsoft office, microsoft excel, project management, customer service, accounting, event management, event planning, administrative management, aesthetics, aim, chemical engineering, financial accounting, human resources, imageright, investigative reporting, management, manufacturing, online marketing, operations management, operational planning, quality assurance, solution implementation, strategic human resource planning, salesforce.com administration, student recruiting, talent scouting, training and development

Experience

senior systems specialist

premier group of companies.

2019-2 - Present · 7 yrs 8 mos

* Re-engineer workflows and system operations to improve company efficiencies, cost efficiencies and productivity. * ▪ Optimize workflows to increase automation, productivity and cost savings * ▪ Onsite and offsite systems training and solution implementation * ▪ Overseas system enhancement projects, system workflows and management systems

manager - policy systems and processing department

premier group of companies.

2009-7 - 2019-2 · 9 yrs 8 mos

Managed the Processing Department operations and company systems to meet company expectations, deadlines, maintain high quality products and increase productivity.

marketing assistant and administrator

star face natural beauty

2010-9 - 2012-2 · 1 yr 6 mos

* Established long term clientele through skin consultations, aesthetic servicing, sales and marketing solutions. * ▪ Managed client records, employee files, inventory, bookings, website and social media * ▪ Monitored legal company documentation to mitigate risks (includes: waivers, applications, etc.) * ▪ Field representative at promotional events and functions * ▪ Assisted human resources with recruitment, interviews and on-board training * ▪ Conducted Market research and surveys to better understand demand drivers for our products

process operator

cominco engineering services

2006-5 - 2006-9 · 5 mos

Independently managed three pilot size neutralization divisions in a copper pilot plant to distinguish optimal conditions for maximum Copper production via Hydrometallurgy

manufacturing and smt employee

point grey (now flir systems)

2010-2 - 2013-5 · 3 yrs 4 mos

Conducted quality assurance checks and preparation processes for a wide range of cameras in manufacturing ▪ Experienced with operating heat chamber, back focal lens test stations, image test, thermo cycle and programming jigs

student administrative commission's buildings and facilities commissioner

ams of ubc vancouver

2008-5 - 2009-5 · 1 yr 1 mo

Building and Facilities Commissioner (S. A. C.) May 2008 – May 2009 Supervised club office and locker space allocations in the UBC Student Union Building for over 300 clubs and insured building policies and safety regulations are met. ▪ Other duties include: Event Planning, internal auditing and updating club records