Opal Jackson

Manage and execute day-to-day talent acquisition through conducting full life-cycle recruitment activities including sourcing from a variety of sources and recruiting in various locations. Review candidate pool, participate in interviews selection, compensation negotiations, offer letter preparation and on-boarding activities for entry level to executive level positions. Proactively builds an ongoing pipeline of qualified candidates for critical and repeat positions to ensure future talent needs are met. Leads/participates in projects as requested in order to further develop RGA’s talent acquisition framework. Provides coach and counsel to hiring leaders throughout the hiring life-cycle in order to ensure quality of process and talent identified and selected. Consults with business leaders to initiate and develop in-depth and innovative talent acquisition strategies and plans to fill position vacancies or to provide guidance and subject matter expertise for future talent acquisition planning. Analyzes success against metrics and creates and executes plans to achieve ongoing improvement in results that will reduce unwanted turnover in the business. Researches and recommends practices and methods for improving the hiring process. Ensures that recruitment files are completed in accordance with compliance standards, which include completion of evaluations, applicant tracking, and appropriate documentation. Proactively control expenses, increase value, and promote highly effective recruiting practices ensuring effective and efficient use of resources. Manages outside search firms when engaged as a source for specific requisitions.

Plan, organize, implement and administer company’s HR programs. Responsible for recruitment of new hires, volunteers, contractors and temps throughout 4 clinics. Orchestrate and participate in new hire orientation-on-boarding process which includes training and development. Manage the HRIS (ADP) systems for employment activities and initial hiring. Assist VP of Human Resource on various HR projects. • Designed, implemented and manage a credentialing reporting process to ensure all GHHC medial and dental providers are in compliance with JACO requirements. • Administered benefits to include problem resolution, assisting with open enrollment, FMLA, SLOA and unemployment claims. Ensure that GHHC is in compliance with federal and state requirements and EEO/AA standards. Manage employee performance appraisal process at all levels. • Successfully implemented a new service award program which resulted in increased retention. • Management of various employee relations activities including the EAP process and EOV.

Responsible for inspecting and improvising designed school plan program procedures and processes to insure effectiveness, and to monitor documents and reports for accuracy of the programs progress.

Effectively managed all recruiting functions for the Central Midwest zone of 16 states; duties included but not limited to developing, implementing and managing yearly workforce plans, retention plans and talent acquisition plans that incorporated company initiatives (IP, ER, Diversity). Trained managers how to recruit, hire and retain, in addition to a hiring goal of 85 managers per year.• Provided advice and guidance by presenting training material to Hiring Managers, HR Managers and Regional Directors best practices and consistency of recruiting sources develop career plans, diversity plans, interviewing tips and HR policies and procedures.

Responsible for managing entire HR function for the St. Louis Branch, which included recruiting all level positions implementing salary structure, administration of benefit plan, defined benefits, and client relations’ process, managed all employee relation issues and client resolution, and accountable for all staffing needs.

Managed college recruiting initiatives; included designing marketing material, creating on-line applications and managing recruitment budgets and cost analysis. Responsible for recruiting for all 15 departments’ job openings at all professional levels in addition to training recruiting team and streamlining HR processes.

Created Career Development program to manage staff individual career plans by providing training options while enhancing compliance with vendor requirements. Identify and implement job descriptions. Manage St. Louis recruiting budget and vendors. Performed Corporate Level Recruiting in St. Louis, Chicago, Dallas, Minneapolis and Kansas City. Implemented and managed a policy and procedure process for employee performance appraisals. Developed Recruiting and Career Development database.

Facilitated full life cycle hiring process for all prospects at all levels, managed advertisement for St. Louis branch while managing the immigration process and supported business development Participated in restructuring the corporate organizational infrastructure to support the company’s evolving direction and vision. Partnered with operational staff to clarify the appropriate profiles required to expand company business solutions, project services, and capability services.Managed multiple diversity program initiative and vendor relationships. Developed advertising and marketing strategies in conjunction with business development. Involved in consultant retention program. Played key role in developing new business opportunities.