michelle rice

* Utilized multitasking abilities in a highly sought out and busy restaurant in Over the Rhine * Responsible for the time management and distribution of coursed out meals for guests * Familiarized with the extra and definitive points of fine dining service * Developed a larger breadth of knowledge with food service, allergies, and accommodations * Maintained the appearance of facilities, the self, and the dining floor throughout the shift * Assisted management with the training of new hires

* My responsibilities include: * Utilizing an applicant tracking system * Data entry of the team's order forms * Performing occasional ad audits * Researching successful job advertisements and creating job advertisements of my own, with some being put to use * Occasional scheduling of first round interviews, scheduling of second round interviews and sending emails through applicant tracking system (confirmation, cancellation, no show, etc.) * Occasional writing of inspirational blog posts for the company's Facebook page * Promotion of a non-profit fundraising event for Operation Smile * Created profiles for schools' career development center websites, including profiles for Northern Kentucky University, Ohio State University, University of Cincinnati, Miami University, Xavier University, Mount St. Joseph, and Wittenburg University

* Performed server duties, including: * Food Handling * Opening/Closing checklists * Skills: * Strong interpersonal skills * Time Management * Multitasking capabilities * Ability to carry myself professionally in a busy, and sometimes high stress environment

* My responsibilities included: * Maintaining the floor and displays to their standards * Cash register duties * Providing customer service * Skills: * Interpersonal skills * To be customer-service oriented * Attention to detail

* My responsibilities included: * Hostessing and quoting wait times * Taking carry out calls * Food running * Bussing * Skills: * Multitasking * Attention to detail * Interpersonal skills

* Provided customer service in the public sector * Served as a first point of contact for constituent affairs * Familiarized with all city departments and the functions within them * Directed constituents to respective city departments to resolve personal issues * Submitted Citizen Service Requests for issues on public or private properties * Assisted with the writing and creation of Proclamations * Observed City Council meetings and developed awareness of issues relevant to Cincinnati

* Utilized multitasking abilities in a fast-paced and highly popular restaurant in Over the Rhine * Responsible for 20-25 tables in a given shift during peak business operating hours * Provided customer service to guests, owners, and friends/family of upper management * Supported the upper management team in leadership responsibilities by assisting with new hire training and orientation within the restaurant group * Developed a high attention to detail pertaining to the presentation of self, service and product * Developed interpersonal skills with a variety of guests that frequent the establishment * Addressed any issues/ guest complaints on the floor * Provided assistance with COMPS and VOIDS of menu items and checks with corresponding data entry

1 of 3 field commanders in 2009 of marching band Activities and Societies: Marching Band, Advanced Steel Band, Dance