Onkaur Gurav

Supply Chain Logistic Analyst @ Kimberly-Clark

About

"Success in business is like a three-legged stool: knowledge, work ethic, and teamwork. Without all three, you can't stand tall." – Warren Buffett With over 6 years of experience at Amazon as a Senior SWAT Associate (Customer Success), I've built a career on data-driven decision-making, relentless execution, and cross-functional collaboration to deliver measurable results. As a Data Analyst, I've: Leveraged SQL, Excel, and Office 365 Copilot AI to analyze 10,000+ customer cases, identifying 3 systemic issues causing 28% of escalations Created Power BI dashboards and high-impact presentations using Gamma.app/Canva that drove 20% faster resolution times Automated tracking systems that improved delivery efficiency by 20% and location accuracy by 15% My Educational Foundation: Post Graduate Certification in Business Analytics from Carlson School of Management, University of Minnesota, USA Currently pursuing Mastery Certification in Data Analytics, AI Tools and Generative AI from Be10x I live by the philosophy: "Planning without action is futile; action without planning is fatal." – Harold Kerzner. This drives my commitment to balancing data insights with execution, ensuring continuous improvement in every project. When I'm not optimizing operations or exploring AI tools, you'll find me spending time with family, discovering new music, or testing recipes - because creativity fuels both life and analytics. Let's connect and turn data into decisive action!

Country

India

City

Pune

Industry

Consumer Goods

Skill

Order Management, Kinaxis, FourKites, Draw.io, SAP S/4HANA, Microsoft PowerPoint, Advanced Excel, Office 365, AI tools , Stakeholder Management, Requirements Gathering, Visily.ai, Leadership, Project Plans, Organization Skills, Project Management, Alteryx, Collaboration Tools, Business Process, Analytical Skills

Experience

Supply Chain Logistic Analyst

Kimberly-Clark

2025-7 - Present · 1 yr 3 mos

Pune, Maharashtra, India

Operation Lead

ESP Global Services

2025-1 - 2025-5 · 5 mos

Pune, Maharashtra, India

Senior SWAT Associate - Data Analysis, O2C

Amazon

2018-10 - 2024-12 · 6 yrs 3 mos

Pune, Maharashtra, India

Data Analysis & Visualization : 1) Leveraged Office 365 Copilot AI to accelerate insights from 10,000+ customer cases using SQL and Excel, identifying 3 systemic issues causing 28% of escalations 2) Created high-impact presentations using Gamma.app and Canva to showcase Power BI findings to leadership, driving 20% faster resolution times 3) Analyzed customer behavior and product data using MySQL & Excel, reducing incorrect concessions by 17%, leading to cost savings. 4) Conducted process examinations using Power BI & Minitab, identifying inefficiencies and reducing process delays by 12%. Process Innovation : 1) Enhanced supply chain visibility by optimizing warehouse management, reducing stock discrepancies by 12%. 2) Automated tracking systems, improved delivery efficiency by 20% and location accuracy by 15%. 3) Established and managed a service provider ecosystem, increasing seller adoption by 25% while maintaining 98% SLA compliance through strategic stakeholder management. Stakeholder Collaboration: 1) Worked with cross-functional teams (Product, Engineering, Logistics) to gather requirements and improve data-driven decision-making. 2) Established a seller feedback system that captured 500+ insights monthly, directly informing 3 major process improvements in 2023. 3) Mediated between IT and Operations teams on data governance policies, resolving workflow conflicts through compromise KPI frameworks.

Education

Savitribai Phule Pune University

Computer Application

2013-7 - 2016-4 · 2 yrs 10 mos

UMN Carlson School of Management

Business Analysis Software Development

2022-12 - 2024-1 · 1 yr 2 mos

Gained expertise in Advanced Excel, MySQL, Power BI, Tableau, and Python for data analysis. Developed strong abilities in requirement gathering, change and risk management, process modeling, and advanced Excel for reporting.