Eddie Ong

● Job role: Gatekeeper of fullfilling customer demand, technical compliance, commercial competitiveness & operation feasibility of data centers. ● Job scope: - Specialising in data center managed hosting & professional service: Colocation, Cage, Private Suite, Cross-connect, Remote hand support. - Provide pre-sales technical proposal, customer engagement for deal negotiation and post sales implementation for sustainability. - Lead data center on-site tour with new prospect for live product demonstration. - Develop bid strategy, commercial modelling, fit-out cost optimisation to ensure competitiveness. - Work closely with sales in closing deal to drive product revenue and market share growth - Generate business case analysis to rectify key pointers of pricing proposal. - Establish and manage partnerships with key business and technology partners - Cooperate with the backend team (engineering and operation) to ensure successful delivery of customised project. - Identify contractual risks/ issues/potential disputes proactively on projects and propose solutions to management to mitigate such risks/issues. - Keep abreast of data center upstream and downstream specifications to gauge feasibility of implementation.

● Job Scope: Generate both technical design proposals and commercial solutions for Data Centre products to attain maximum profitability and ensure successful project results. - Specialize in Data Center products: UPS, Lithium Battery, Precision Cooling, Aisle Containment System, DCIM, Prefabricated DC, Rectifier system, Solar PV system - Collaborate with the sales team from worldwide offices to comprehend customer needs, business surroundings, and strategies for securing projects. - Deliver technical proposals and solution presentation to key customers. - Comprehend project requirement to offer the best data centre and site power design recommendations and solutions. - Create a project tracking schedule that outlines the overall timeline for multiple projects and includes detailed project milestones. - Conduct in-depth competitor analysis regarding product specification & feature ● Achievement: 1) Attained several performance recognition awards in H1 FY23 - 3 x Golden Seed Excellence Award - 2 x Horse Galloping Award 2) Exclusive product manager for the whole Africa region (50+ countries) - Successfully hand-overed 60+ presales projects - Dedicated contribution in winning 8 major bidding type Data Center Projects - Assisted Africa region sales team to achieve USD 800M revenue in H1 FY23

● Job Scope: Business development & sales expansion for Precision Air Cooling Products - Manage distributor’s network across 12 countries in Asia Pacific & Oceania region - Analyse pre-sales project enquiry, site application survey and provide best technical advice to match specific project requirement. - Provide regular product training to distributor, follow up on project update and take part in project tendering presentation. - Refine marketing materials by doing regular product updates and insert interactive elements to invoke urge of listening among audience. - Conduct data analysis on distributor project pipeline to identify the best business strategy - Perform competitor analysis to enhance product’s competitiveness ● Achievement: Project leader of business improvement project: - Master bill of materials (BOM) of all product series integrated with cost - Unit costing system using Excel Power Query (Auto-Sync with BOM) - Cost analysis to determine gross profiit margin using Excel Pivot Table & Chart

● Department: Sustainable Engineering ● Job scope: Execute multiple projects concurrently involving resolve quality issue, cost-down, product improvement, product development (market extension) and new patent generation. - Generate & follow up closely on project tracking schedule in terms of overall multiple projects timeline & detailed project milestones - Identify problem root cause with aid of Fault Tree Analysis (FTA) and implement design countermeasure verified by Failure Mode & Effect Analysis (FMEA) - Apprehend project background and carry out project prestudy in a limited timeline. - Develop technical skills : 3D design, Data analysis using Six Sigma tool, System design simulation, TRIZ for new design idea ● Achievement: - Created new formulated template and technical guide of Six Sigma data analysis to identify the process capability and performance - Elected as BOM accuracy task force committee to improve company BOM accuracy.

● Department: Maintenance Engineering. ● Jobscope: Assist senior mechanical engineer in repairing machines and servicing task