omkar shukla

global escalation engineer

About

Actively looking for job opportunity in Network/Systems Administration/Engineering

Country

india

City

bangalore

Industry

information technology and services

Skill

networking, python, ccnp certified, troubleshooting, computer hardware, computer aided design, customer service, customer relationship management, operating systems, windows server, linux, microsoft office, office 365, strategic planning, project management, wireless technologies, wireless networking, internet protocol suite, matlab, vhdl, assembly language, adobe creative suite, cisco ips, cisco call manager, cisco ios, firewalls, 802.1x, ieee 802.11, 802.1q, network address translation, cisco vpn, virtual routing and forwarding, active directory, domain controller, optical communications, optical engineering, computer architecture, xilinx ise, wireshark, tcpdump, radius, tacacs+, spanning tree, c

Experience

customer engineer

ncr corporation

2016-12 - Present · 9 yrs 10 mos

comp student assistant

california state university, chico

2015-5 - 2016-7 · 1 yr 3 mos

* Primarily responsible to install new systems on campus and solve end user problems * Responsible for overall maintenance of computer (Windows and MAC) hardware, setup and installation of new equipment’s on campus * Worked on resolving technical issues in real time environment like Data backup and recovery, Registry backup and recovery, software and hardware installation and upgrade, VoIP, LAN and WLAN technologies * Develop and implement group policies for labs. Responsible for designing, configuration, testing and implementation of IT solutions in campus environment * Manage remote LAN using VPN Client. Assist users to setup VPN client * Manage over 100+ computers, printers, scanners and purpose built PDAs for staff members * Provide onsite and phone technical support to 56 full time staff and several part time staff members * Maintain performance records to analyze need for equipment repair and replacement

educational assistant

california state university, chico

2014-12 - 2015-5 · 6 mos

Assisted students in solving/debugging undergrad lab assignments using Wireshark, Packet Tracer, MATLAB, XILINX, and Quartus II

network intern

gogate systems

2013-10 - 2014-6 · 9 mos

* Hands on experience with troubleshooting OSPF, EIGRP, BGP, VLAN, HSRP, VRRP issues on Cisco and Juniper routers * Assisted network engineer in designing system configuration, network monitoring, troubleshooting, scheduling upgrades, and technical and non-technical documentation * Learned how to configure routers and switches remotely from Windows PC