Omar Tawila

Sales Associate

About

Dynamic team player with strong communication and problem-solving skills. Seeking a position where I can utilize my talents, achieve and exceed targets, and simultaneously grow while adding greater value to the business and those I work with.

Country

Egypt

City

New Cairo

Industry

Human Resources

Skill

Human Resources (HR), Complaint Management, Operations Process Improvement, Financial Modeling, Customer Retention, Customer Satisfaction, Client Prospecting, Business Administration, Sales Coordination, Fitness, Budgeting & Forecasting, Manufacturing Process Improvement, Customer Returns

Experience

Sales Associate

San Carlo

2018-3 - Present · 8 yrs 6 mos

Exclusive Italian Menswear Boutiques. Assisted customers with product selection and sales, recommending coordinating items to increase transaction value. Maintained Customer Retention Rate between 88% and 96% over a four-year period. Developed and executed sales promotions, increasing store revenue through targeted campaigns. Managed smooth transitions between process improvement creation and implementation for minimal disruption to operational output. Built and updated financial models to support ongoing budgeting and forecasting processes, analyse complex information, and process real-time data. Maintained up-to-date knowledge of customer buying habits, improving stock management processes to meet product demand.