Omar Hamroush

Design and maintain CI/CD pipelines using GitLab and Azure DevOps Deploy and manage cloud-native applications on Kubernetes using Helm and ArgoCD Provision and maintain infrastructure on AWS using Terraform Manage Kubernetes clusters and Rancher environments to ensure scalability and reliability Collaborate with development teams to automate deployments and streamline release processes Monitor, troubleshoot, and optimize production environments following DevOps best practices

Supported and maintained MTN applications deployed across multiple environments and countries Troubleshot production issues and ensured application availability and reliability Collaborated with cross-functional teams to deliver stable and efficient releases

Responsible for deploying and maintaining a variety of AI platform solutions tailored for customer service, including Kore.ai, Cognigy, and Microsoft Cognitive Services, across multiple client environments. My role also involves the deployment and configuration of Genesys solutions, ensuring seamless integration and high availability. Support our development teams by designing and managing CI/CD pipelines, automating workflows to streamline the delivery process. Additionally, I handle the provisioning of infrastructure on cloud platforms, ensuring that all environments are scalable, secure, and efficient. Have hands-on experience setting up and administering containerization platforms such as Kubernetes and OpenShift, and I regularly work with tools like Docker, Ansible, and Terraform to automate and manage infrastructure and application deployments. Delivered international on-site deployments and post-deployment stability support.

DevOps, Intensive Code Camp (ICC), Information Technology Institute (ITI), Ministry of Communication and Information Technology (MCIT).