Omar Hallal
General Manager @ Chalhoub Group
About
I enjoy pioneering retail innovations that boost operational performance and deliver exceptional customer service in the high end retail industry. Central to success is championing internationally acclaimed luxury brands, and driving additional revenue via persuasive sales, marketing, and merchandising operations that optimise product availability and exceed service expectations. My role spans engagement with multinational executives and cross-functional team, and establishing best practice cultures to facilitate growth. With a solutions-driven approach, I have built, inspired, and encouraged teams, and encouraged ideas to thrive to ensure welcoming family friendly atmospheres. Here‘s a small selection of recent highlights: Revenue - doubled net profit between 2017 and 2019. Marketing - grew Loreal Lux brands in Bahrain from 15% to 20% Market share in three years. Led and managed large-scale events & pop ups with high ROI for the brands and the company. Halved the cash conversion cycle – improving cash flow. Initiatives - achieved recognition for leading strategies to drive annual KPIs. Digital - championed digital integration via Training app for inhouse teams and Sales app for the front liners. Customer Service - consistently led delivery customer service excellence to meet all survey benchmarks. I am on LinkedIn to build connections. Please get in touch Via +973 365 837 99 | Omar.hallal@gmail.com
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Kuwait
Luxury Goods & Jewelry
Management, Marketing Strategy, Marketing, Brand Management, Market Research, Retail, Marketing Management, Financial Analysis, Luxury Goods, Sales, Business Planning, Market Planning, Analysis, Business Analysis, Business Strategy, New Business Development, Project Management, Project Planning, Strategic Planning, Trade Marketing
Experience

Director
In 2021, I welcomed additional responsibility for directing 100 employees, and managing iconic brands, including Chanel, LVMH, PUIG, COTY, Estee Lauder, Clarins, D&G, Hermes, and Makeup Forever. Aspects of this role span setting and evaluating performance against budget, coordinating marketing, validating final P&Ls, and leading and inspiring teams to achieve key business milestones. Successes to date include strengthening supplier and business partner relations, developing strong teams, and improving results

Division Manager
I hold P&L accountability to deliver the Loreal Beauty Division’s vision, operational strategy, and budgets, and ensure financial statements reflect the true financial position. Managing contracts with brand(s), developing the long-term vision for the category and the brand acquisition strategy, and negotiating performance, quality, locations, and brand support targets with key suppliers have been key to achieving sales, margin, NP targets.

Department Manager
Chalhoub Group
During this period, I worked with the Division Manager to improve stock controls, set up purchasing plans, and coordinated with brand - marketing teams to synchronize annual plans with supplier calendars. I partnered suppliers, contractors, logistics, marketing & merchandising teams regarding opening, closing, and renovations, and followed up daily sales vs. monthly/yearly targets. Retail performance management meetings with presentations were a key part of this role, together with ensuring delivery of the highest level of customer service. I recruited, set targets for and performance managed Shop Staff /Sales Executives, while holding full P&L accountability for the development of all premium brands, and maximizing sales.

Brand Manager
Brands included, Hermes, Roberto Cavalli, Guerlain, Paco Rabanne, Prada, Givenchy, Make Up for Ever, Fendi, Kenzo, Chloe, Marc Jacobs. I developed marketing plans for brands within Bahrain, set budgets with brand suppliers for purchases, sales, expenses, closing stock, and annual animation plans, and reported on market trends, sales, marketing, stock, and brand sales vs. budgets. Planning monthly stock rotations / order cycles to ensure maximum stock availability and pricing new products were further key aspects of this role.
Omar Hallal's Contact Information
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