omar badawi

Finished military service at (information system department) as professional IT, have practical experince at troubleshooting different issues of computer hardware and software, application programs, Network and computer peripherals.

* Vodafone Netherland “Business Intelligence” testing team : *  Review and maintain Project documents (Detailed Design – Component list- High level design- Interface Design). *  Write Logical test cases according to test plan to test all business in Detailed Design. *  Write all test cases on Quality Center to use it in execution. *  Make data preparation for test cases and use it in test cases execution. *  Validate testing environment. *  Execute test cases according to test plan and document test result *  By running UNIX scripts using “Ab Inito” tool and Write SQL Query in “Teradata”. *  Validate output and compare actual results with expected results. *  Open, tracking and help resolving discovered defects in Quality Center. *  Write SIT summary report and test plan. * Tools: Ab-Initio – Mercury Quality center- Teradata

* Post Graduate Diploma,Software Engineering Department * Major :System Development, * Specialized : Business Intelligence. * courses: * Business Intelligence: * SQL Integration Server Service (SSIS) * SQL Server Analysis Service (SSAS) * SQL Server Reporting Service(SSRS) * Cognos (IBM) * Dashboard Design (Xcelsius 2008) * SAS Business Intelligence(BI) * Microsoft Business Intelligence (BI) * Data Warehousing (DW) Concepts * Data Mining Concepts * Business Performance Management * System Development courses: * C# .NET Programming (Framework 3.5) * ASP .NET 3.5 * Java &Advanced Java * C /C++ Using Borland * SQL Server 2008 * Microsoft Share Point Server 2007 * Agile Software Methodologies * Network Fundamentals * Operating Systems: * Solaris ,Windows 7,VISTA * Soft Skills courses:- * Project Management Plan * Presentation Skills * Communication skills * Organizational behavior * Marketing

* Worked as a Technical support at a company which provides ADSL service and was Responsible for:- *  Handling customer inquiries, complaints, and ADSL Technical Problems. *  Running first level troubleshooting steps. *  Follow up on customer technical cases and provide feedback. *  Provided efficient solution of the customer's problems. *  Dealing and set configration for ADSL Routers “D-Link, 3Com,TP-Link, SpeedTouch”. *  Handle customer site technical and new installation for wired and wireless networks. *  Manage daily stock report.

* Ireland National Transport Authority– testing team * January 2012 – Till now): *  Review and maintain Project documents. *  Validate testing environment. *  Writing test cases on HP Quality Center. *  Execute test cases according to test plan and document test result. *  Validate output Results to meet requirments. *  Open, tracking and help resolving discovered defects in Quality Center. *  Prepare SIT Summary Report and Implementation Plan. *  Supported Unit Acceptance Testing. * Tools: Mercury Quality center -MS SQL Server

2003 - 2007 Akhbar Elyoum Academy Faculty of Computer science and Information system Computer Science Department. Graduation project: Online payment System. (A dynamic website that is equivalent to Pay-pal which is responsible for payment over IP that discusses security issues & challenges that exists in online payment in major). Project Grade: Excellent