Omar Abu Taha

- Planned and executed the branding of over 2,500 delivery bikes from a regulatory, purchasing, and operational standpoint - contributing greatly to the brands recognition in the Bahrain market.

- Worked with the regional team and key accounts to monitor and strategically optimize key account growth and operations using performance data. - Improved conversion rates by 15%+ and reduced fail rate by over 20% by developing and executing a strategy to achieve 95% SKU parity between what is in store vs in-app - Partnered with key accounts to plan and execute marketing campaigns which contributed to over 30% MoM growth.

- Planned and executed the launch of five talabat mart branches (dark stores). Used data to strategically locate the five branches to achieve optimal coverage and delivery time KPI’s. - Worked with the regional team to plan and execute the launch of a unique cloud kitchen concept from a regulatory, real estate, and operational standpoint. - Built a country-level lead database consisting of all food and non-food-vertical vendors in Bahrain -used to spearhead the sales acquisition strategy - Developed a cross-functional process to perform a two-step verification on orders, required by the ministries for telecom, pharmacy, and vape orders. - Worked with the Ministry of Health to attain the necessary approvals to deliver prescription and OTC medicines to the public as per ministry regulations

• Hired as the 4th official employee and worked closely with the CEO. • Successfully managed imports and exports without incurring demurrage or any other additional penalty costs. • Imported 30 million+ USD worth of factory equipment and raw material from China, South Korea, and the USA. Met the required deadlines by ensuring consistent conformance to local and rules and regulations. • Successfully exported 100+ containers to multiple continents in compliance with international rules and regulations, including the USA in compliance with the Free Trade Agreement. • Forecasted price and market trends to identify changes of balance in buyer-supplier power. • Performed cost and scenario analysis and benchmarking. • Monitored and forecasted upcoming levels of demand. • Created a strong and reliable database of suppliers and handled all communications and negotiations with suppliers locally and internationally. Setup their credit terms and sales contracts. • Defined all related work procedures, policies and criteria for the Procurement and Logistics department contributing to the successful issuance of the company’s ISO:9001: 2015 certification. • Participated in the development of the ERP system (Microsoft Dynamics 365) and entirely constructed Supply Chain Model. i.e. workflow design, item list, vendor list, purchase orders.

• Conducted market research and built financial models to assist the assessment and due diligence of investment initiatives. • Performed commercial and financial analysis on portfolio companies and potential acquisitions. • Assisted in the company budgeting and planning processes. • Prepared investment teasers, information memos and business plans to support investor engagement. • Maintained records of investment transactions including reports produced, information shared and signed agreements. • Performed ad hoc tasks as requested by direct supervisors and/or management.

Cards & E-Channels Departments • Five-week rotational internship across the cards and e-channels departments. • Maintained a positive relationship with the offshored card processor (Sinnad). • Communicated with the card processors on a daily basis and ensured the cards were processed in a timely manner to maximize customer satisfaction. • Supported the card division by filling in credit card applications and insuring that the documentation process was complete as per the bank’s policies and requirements. • Accomplished a 2% error rate in filling credit card applications, which was ultimately lower than employees with much more experience. • Assisted the business development team to secure eight new credit card clients.