oluwatoye shobukola

data and business management analyst , transaction banking division

About

* Proficiency in Data and MIS reporting, * Proficiency in Business analyses, development and strategy * Proficiency in Market/Economic/Financial Intelligence, Planning and Performance analyses and management * Proficiency in Budgeting, Forecasting, Performance Tracking and measurement * Proficiency in Business/ Financial modelling * Proficiency in Portfolio management, Product development and management, People/sales management and Executive support. * Computer- savvy; certified Microsoft office specialist, good exposure to Excel, Power BI, SQL, platforms on Cisco, Avaya, etc. * Proficiency in Information management and reporting, Business writing and Corporate communication * Academic exposure to Project management. * Exposure to Management consulting, Human Capital/Relations Business Partnership and Customer service. * Skills include Analytics, Business and financial modeling, Data mining(Excel, Power BI and SQL), Research, Management reporting, Training, Marketing, Performance management, quality communication and presentation skills, among others.

Country

niger

City

niger

Industry

financial services

Skill

corporate finance and strategy, business advisory, financial product development and management, investment banking, project management, research anlysis, information/data analysis and management, relationship management, corporate branding, sme banking, sales administration, management, customer service, microsoft office specialist, team management, emotional intelligence, written and oral presentation skills, database administration, people skills, team oriented, result oriented, team building, progress monitoring, customer satisfaction, online research, business administration, training, team leadership, executive support, business strategy, strategic planning, business analysis, business development, strategy, microsoft excel

Experience

data and business management analyst , transaction banking division

first city monument bank limited

2015-7 - Present · 11 yrs 3 mos

customer care associate

tech mahindra

2012-11 - 2013-4 · 6 mos

* Being deployed to work with a major client, Airtel, I worked with both Inbound and Outbound teams on the following roles: * Providing solutions to customers’ enquiries, requests and complaints. * Tele- sales; Up- selling products and maintaining relationships with high net- worth customers. * Taking customers’ feedback to facilitate strategic decision making * Team work to meet given targets.

administrative assistant

prestige international school

2010-1 - 2011-1 · 1 yr 1 mo

* Database management, procurement and distribution of school materials. * Correspondence management in the office of the proprietor; amongst other responsibilities.

business support associate

eagle8 consulting

2009-7 - 2009-9 · 3 mos

I worked with a team involved in training and consulting for private and public parastatals. My activities included: -Training facilitation, team management, report compilation - Research, business writing, preparing slides for presentations, proof reading and editing documents - Correspondence management, running background checks for prospective events, partnerships and relationships; amongst other responsibilities.

data and business analyst , transaction services division, commercial and business banking group

first city monument bank limited

2013-7 - 2015-6 · 2 yrs

* Achievements: * 208% growth on low cost deposits and average balances of premium customers * Expanded the Field Collection Service into bank-wide service covering 25 states * Segmented and refined 4 SME banking products to drive turnover and customer acquisition * Responsibilities: * Drove CBBG product, sales management analytics and reporting (MIS) * Business partner to Finance, Human Resources and Sales Units * Central request resolutions- business units’ engagements, internal and external stakeholders’ engagement * Participated in the Business strategy task force; Market penetration, strategic alliances and partnerships * Led a team of 4 supervisors subsequent to management of over 150 sales staff * Product development and management; Team member for the development of FCMB business account

Education

king's college lagos

1999-1 - 2006-1 · 7 yrs 1 mo

Activities and Societies: School Pianist, Debate Team

crawford university

economics

2006-1 - 2010-1 · 4 yrs 1 mo

President, Crawford Students'Press Club PRO, Crawford Students'Press Club Visionaire and coordinator, Annual Crawford Students 'Dinner and Award Night- '06- '10 Activities and Societies: Crawford Students' Press Club Nigerian Economic Students Association Crawford Annual Dinner and Awards Night organizing Committee