olivia catalano

director of reproductive health services

About

Managing reproductive health program within FQHC. Driven, leader known for getting results.

Country

united states

City

endicott

Industry

hospital & health care

Skill

community outreach, public speaking, customer service, leadership, event planning, nonprofits, social media, healthcare, time management, fundraising, research, powerpoint, training, team building, program development, microsoft office, volunteer management, social networking, event management, public health, health education, public relations, strategic planning, teaching, facebook, organizational development, reproductive health, medicaid, affordable care act, emr, eclinical works, youth development, negotiation, health care research, product development, project management, research and planning, budget monitoring, healthcare presentations, volunteer recruiting, community development, project planning, staff development, customer satisfaction, medical case management, electronic medical record, nonprofit organizations

Experience

health educator

finger lakes community health

2013-10 - 2018-6 · 4 yrs 9 mos

* Oversee daily operations for Title X * Responsible for social media marketing of program * Maintain positive retention strategies within community * Provide education in community and health center on preventative health * Presented at multiple conferences on sexual health

certified application counselor

finger lakes community health

2013-10 - 2018-4 · 4 yrs 7 mos

* Enrolled uninsured/underinsured clients in insurance programs to cover their health care needs * Certified Enroller New York State of Health * Family Planning Benefit Program Enroller * Build partnerships with community organizations to increase patient referrals to health center * Presented on at conferences on ACA

call center operator

finger lakes health

2012-8 - 2017-4 · 4 yrs 9 mos

* Operating a multi-line phone system * Managing doctor to patient relations for after hours care * Responsible for Emergency Response system within hospital system

director of reproductive health services

finger lakes community health

2018-7 - Present · 8 yrs 3 mos

* Manage Reproductive Health Program Organize and Implement program requirements * Budget Planning * Staff Development and Training * Program Planning and Outreach * Medical Chart review and reporting

family planning health educater

americorps

2012-10 - 2013-9 · 1 yr

* Responsible for community education and outreach concerning family services. * Planned and followed through with education programs and coordination with other employees at my office. * Discussed needs of individuals, families, and communities through outreach to general population. Worked with partner organizations, schools and agencies. * Responsible for electronic health records and general office work.