Olivia Wilson

Olivia Wilson

Director of Business Operations @ TextUs

Country

United States

City

Denver

Industry

Information Technology & Services

Skill

Salesforce.com Administration, Research, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, RETScreen, Environmental Policy, Laboratory Skills, Project Management, Problem Solving, Customer Service, Social Networking, Teamwork, Microsoft PowerPoint, Social Media, Salesforce.com

Experience

TextUs

Director of Business Operations

TextUs

LinkedIn
2024-10 - Present · 2 yrs

Denver, Colorado, United States

Stream

Director of Sales Operations

Stream

LinkedIn
2022-10 - 2024-9 · 2 yrs

Boulder, Colorado, United States

-Built and owned FY23, FY24 financial plan, targets, and hiring plan -Experienced in strategy and design for GTM (Go-to-Market) initiatives, optimizing sales and revenue growth -Proficient in crafting dynamic presentations tailored for board meetings, encompassing strategic insights for both marketing and sales endeavors. -Managed sales forecasting for accurate trend predictions and resource alignment -Led comprehensive revision of Salesforce instance, encompassing refined staging, meticulous historical backfilling, strategic segmentation strategy, and an advanced forecasting methodology. -Strategically oversaw sales pipeline, optimizing deal progression and resource allocation. -Drove comprehensive sales strategies for consistent revenue growth and market expansion. -Established sales engagement rules for improved customer relationships and process efficiency. -Evaluated marketing campaign effectiveness, optimizing targeting and resource allocation. -Monitored full-funnel lead conversion, identified and addressed bottlenecks. -Enhanced data accuracy by successfully backfilling historical records. -Owned and managed deal desk process, expediting sales cycles and enhancing customer satisfaction.

Nylas

Sr. Sales Operations Manager

Nylas

LinkedIn
2021-4 - 2022-10 · 1 yr 7 mos

Denver, Colorado, United States

Nylas

Sales Operations Manager

Nylas

LinkedIn
2020-6 - 2021-4 · 11 mos

Denver, Colorado, United States

128 Technology

Partner Program Manager

128 Technology

LinkedIn
2019-11 - 2020-5 · 7 mos

Greater Denver Area

• Implemented the transition from initial deal negotiations to launch the alliance, and support ongoing alliance business development activities such as supporting contracts, renegotiations, and amendments. • Cultivated an effective working relationship and streamlined communications between partners. • Led, analyzed, implemented and managed inbound and outbound Partner Programs, including those with Microsoft Azure and Amazon AWS. • Ensured Company is fully leveraging tools and services available via various programmatic mechanisms and educate sales teams on the process renegotiations, amendments, etc. • Managed internal partner programs run, including providing pricing, reporting and collateral. • Audited the effectiveness of the partnership - ensured timely resolution of issues, as well as progress against executed alliance agreements and agreed goals. • Collaborated with legal, Finance, and Sales to provide strategic guidance on contractual obligations. • Led the development of go-to market strategies, analyzed partner and reseller trends, business methodologies, resale and compensation models.

128 Technology

Sales Operation Analyst II

128 Technology

LinkedIn
2019-9 - 2019-11 · 3 mos

• Managed key company accounts including primary accounts collectively with the NA Sales Team • Led the weekly, monthly and quarterly sales forecasting process through enforcing business rules, policies and data integrity of sales pipeline. • Worked in the field with sales representatives to identify opportunities for improvement and work with various teams to implement solutions. • Ensured data quality and managed ongoing administration of standard reports within Salesforce. • Ensured timely and accurate renewals of existing customer subscriptions. • Maintained existing sales reports and design new reports as needed. • Developed and maintained sales/sales operations policies and procedures. • Supported field sales team in all aspects of opportunity progression. • Supported sales team in all Salesforce related responsibilities and technical challenges. • Partnered closely with sales and business development leadership to develop actionable, measurable projects and programs that accelerate sales growth and improve sales productivity. • Assisted in contract management for sales and business development. • Oversaw Rfx process from kickoff to submission. • Responsible for executing booking process of sales orders.

128 Technology

Sales Operations Analyst

128 Technology

LinkedIn
2017-3 - 2019-9 · 2 yrs 7 mos

• Contract management and negotiation for sales and business development. •Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails • Maintain existing sales reports and designs new reports as needed • Ensure data quality and manage ongoing administration of standard reports, including being a support contact to Sales. • Provide insights from the data in easy, digestible deliverables to sales, marketing, finance, and executive teams. • Develop sales/sales operations policies and procedures. • Support the field in the training of Sales Ops policy changes, new reports, back-office sales process changes, etc. • Work in the field with sales representatives to identify opportunities for improvement and work with various teams to implement solutions. • Sales Pipeline Administration: Support the weekly sales forecasting process through enforcing the business rules, policies and data integrity of our sales pipeline. • Partner closely with sales and business development leadership to develop actionable, measurable projects and programs that accelerate sales growth and improve sales productivity. • Oversee Rfx process from kickoff to submission. • Responsible for executing Booking process of sales orders.

Waste Connections

Environmental Specialist

Waste Connections

LinkedIn
2016-6 - 2016-12 · 7 mos

Rosemount, MN

• Responsible for maintaining compliance for the admittance and disposal of hazardous waste products to minimize environmental impact. • Performed analytical testing of hazardous waste products to ensure compliance with regulatory requirements • Worked closely with customers to clearly communicate requirements and best practices to ensure waste products could be admitted prior to transport.

Pace® Analytical Services

Project Manager - Contractor for Ecolab

Pace® Analytical Services

LinkedIn
2016-1 - 2016-6 · 6 mos

Greater Minneapolis-St. Paul Area

• Primarily focus on updating product labels to ensure strict compliance with all laws and regulations, while also maintaining an engaging label design, for a global provider of technologies and services. • Actively participate in a variety of cross-functional teams with key contacts from marketing, graphic design, packaging, chemistry and regulatory teams to ensure accuracy in product labels from concept to print. • Successfully manage a variety of projects, including copy editing, researching and leveraging internal databases, completing each project in a comprehensive yet timely manner. • Through extensive research, quickly gained strong knowledge of Ecolab products, along with the laws, regulations and regulatory bodies that govern the marketing and sale of these products. • Strong familiarity with the Global Harmonized System of Classification and Labeling of Chemicals.

Structoris Engineering Contracting Ltd

Environmental Engineering Intern

Structoris Engineering Contracting Ltd

2015-6 - 2015-9 · 4 mos

Ankara, Turkey

• Key responsibilities included flexing workflow, as needed, to assist the engineering department with project development and management. • Actively assisted with researching the potential of various renewable energy projects.

U.S. Geological Survey (USGS)

Assistant Research Scientist

U.S. Geological Survey (USGS)

LinkedIn
2014-6 - 2015-6 · 1 yr 1 mo

Middleton, WI

• Actively conducted field research while aboard Environmental Protection Agency vessels, collecting and analyzing samples to determine whether any levels of Mercury were present. • Coordinated the logistics the sample collections with clients to ensure an efficient and effective process. St. Paul, MN • Regularly worked in the Mercury laboratory, analyzing trace-level environment samples for mercury and methyl mercury content. • Quickly gained strong knowledge of standard laboratory practices and procedures within a federal agency, including gaining a strong foundation of research skills. • Strictly followed compliance standards to ensure all equipment was properly sanitized. • Proactively developed standard operating procedures and quality assurance protocols to ensure compliance with all sanitation regulations and standards.

Food for Thought

Co-Founder

Food for Thought

2011-1 - 2013-1 · 2 yrs 1 mo

Greater Minneapolis-St. Paul Area

• Successfully launched a non-profit organization focused on eliminating the transference of AIDS from mother to child in East Africa. • Actively coordinated fundraising events to increase awareness of the cause, leveraging the financial support to increase education in East Africa on this issue and provide resources to support it. • Regularly partnered with global contacts to ensure that funding was properly dispersed toward optimal resources and programs.

Education

University of Wisconsin-Madison

University of Wisconsin-Madison

LinkedIn

Renewable Energy Engineering

2012 - 2015 · 3 yrs
The University of Kansas

The University of Kansas

LinkedIn
2010 - 2011 · 1 yr

Olivia Wilson's Contact Information

Email

******@***.com

Phone

(**) *** ****

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