Olivia Neill

Customer Account Manager @ The Nursery Catering Company

About

Having been in Management of Early Years settings for over ten years I took a new role as a Customer Account Manager. Although I had used these skills alongside many others throughout my career managing nurseries, I found this was part of the job I enjoyed the most. Currently I use my people skills, with a dynamic yet diplomatic approach. Supporting customers yet keeping the companies goals in focus. I am personable, organised and thorough. Taking a friendly yet professional approach to my role

Country

United Kingdom

City

Long Marston

Industry

Non-profit Organization Management

Skill

Account Management, People Management, Team Motivation, Enjoy New Challenges, Customer Satisfaction, Challenge Driven, Customer Service, Team Organisation, CPD, Sales, Administration, Educational Leadership, Childcare, Child Development

Experience

Customer Account Manager

The Nursery Catering Company

2024-1 - Present · 2 yrs 9 mos

Managing all customer accounts, point of call for any issues or queries. Ensuring all orders are in and ready for the weekly deliveries, liasing with the sales manager for a joint approach to sales with my role being more focussed on the social media and marketing side. Offering business support using technology as a way of simplifying the current business model. Credit control- ensuring payments are made and debtors are kept on top of on a monthly basis