Olivia Ma

Co-founder and COO

About

Growth-focused leader with 10+ years of experience in scaling AI-native products and developer ecosystems. I specialize in driving exponential user growth and establishing global commercial frameworks (GTM). My core strength lies in "High-efficiency Resource Integration"—leveraging deep industry networks and strategic partnerships to achieve maximum business impact with optimized investment.

Country

City

Singapore

Industry

Computer Software

Skill

Growth Strategies, Product Marketing, DevRel, Microsoft Office, Adobe Photoshop, 活动运营, 渠道运营, Microsoft Excel, Microsoft PowerPoint, Microsoft Word

Experience

Co-founder and COO

ZenMux

2025-7 - Present · 1 yr 3 mos

Senior Product Operations Lead

Ant Group

2024-5 - 2025-7 · 1 yr 3 mos

- Drove 0→1 product operations and growth; defined supply-demand logic for creator-user engagement. - Built sustainable creator acquisition and incentive system; optimized scenario-based distribution to increase usage depth. - Leveraged multi-channel strategy to lower adoption barriers and drive significant DAU growth. - Expanded ecosystem partnerships, bringing high-quality content and influence.

Head of Developer Operations (China)

Agora

2022-9 - 2023-11 · 1 yr 3 mos

- Grew developer MAU +360% and improved NPS +240% through SDK, documentation, and tool optimization. - Scaled technical content and evangelism; trained 32 evangelists, establishing a high-impact knowledge ecosystem. - Designed developer lifecycle operations (acquisition → segmentation → engagement → retention) to increase community activity. - Led open source & ecosystem collaborations and developer podcast Code Voice (10M+ cumulative listens), strengthening brand influence.

Developer Operations Manager

Agora

2018-7 - 2022-9 · 4 yrs 3 mos

Area Marketing Manager

Qiniu Limited

2016-3 - 2018-6 · 2 yrs 4 mos

- Managed 70+ developer events, generating multi-million client revenue. - Built social media & community channels (160+); optimized resource use via partnerships and live streaming integrations.