oliver boothby

oliver boothby

infrastructure analyst

About

I am a hard working individual who is self-motivated and can take the initiative as and when necessary. With experience in the IT infrastructure & Desktop Support industry and many years in customer service. I have good time management skills and can work to deadlines. I am eager to learn and can work in a busy and stressful environment. I enjoy meeting new people and working as part of a team. I always enjoy new challenges when they occur.

Country

united kingdom

City

london

Industry

information technology and services

Skill

event management, teamwork, social networking, social media, live events, microsoft office, it skills, customer service, time management, ccna1, sql, html, networking, wordpress, seo, html 5, css, computer hardware, web design, photoshop, html5, management, team leadership, cascading style sheets, technical support

Experience

fuller, smith & turner

infrastructure analyst

fuller, smith & turner

2017-7 - 2018-10 · 1 yr 4 mos

* Infrastructure and Solutions Lead for Infor ERP * PM of 120+ new EoFTTC / Ethernet circuits in the Fuller's Managed estate * Technical lead & PM for the roll out of 500+ Meraki Access Point's * Responsible for integration of Dark Star Brewing Co. IT System's * Windows Server Support, Maintenance and Deployment * Checkpoint Firewall Management * Network Management and Troubleshooting, Core Network and Estate Wide * Deployment of Windows Server Patching * Group Policy * Reasonable for purchasing of IT Infrastructure assets

academy music group

bar supervisor

academy music group

2011-5 - 2015-4 · 4 yrs

* Bar supervisor, Leadership skills. * To deliver a high standard of customer service to the general public * Responsible for up to 6 members of staff * Stock Rotation * Staff Training for new bar staff * Maintaining a good clean bar and safe working environment * Cash Handling * Skills Developed: Customer Service, Supervisory Skills, High level of Responsibility.

bournemouth university

peer assisted learning leader

bournemouth university

2012-8 - 2013-3 · 8 mos

* Peer assisted learning leader supporting students studying in first year, weekly throughout term * Improving self-learning and teamwork techniques. * Starting group in discussion

creative events

bar staff

creative events

2011-6 - 2012-9 · 1 yr 4 mos

* Bar work within large festivals and event environments including the London 2012 Olympics and Paralympics * To deliver a high standard of customer service to the general public * To liaise with other team members, to ensure the smooth running of bar operations and stock control throughout the event * Skills Developed: Team work, Customer Service.

the body shop

international desktop support analyst

the body shop

2014-8 - 2014-9 · 2 mos

* International Desktop Support Analyst, UK & EMEA * Second line support to Head Office, Stores and Remote Users * Creation and deployment of software packages in System Center Configuration Manager * Desktop and Mobile Infrastructure support * POS OS Support * Hardware and software refresh * Skills Developed: Troubleshooting, People management, Team work, SCCM

the body shop

global it infrastructure intern

the body shop

2013-8 - 2014-8 · 1 yr 1 mo

* Global IT Infrastructure Intern, Leading the Windows 7 project. * Second line support – 10 months, First line support – 2 months * Deploying system software using System Center Configuration Manager * Maintaining documentation for processes and procedures * Delivering the best possible service to end users * Skills Developed: Project and time management, Technical support, Break/fix

notting hill genesis

infrastructure analyst

notting hill genesis

2018-10 - Present · 8 yrs

* Technical lead, Design, Configuration and roll out of 1700 new Android devices. Using Microsoft Intune, Samsung Knox and Telefonica. * Design and implementation of Mobile Endpoint Security / MTD. * Technical Design and Evaluation, Refurbishment of NHG’s Head Office and expansion of secondary office. WAN, LAN, WLAN and AV. * Meraki Access Point and Switch deployment and configuration

fuller, smith & turner

it support analyst

fuller, smith & turner

2015-6 - 2017-7 · 2 yrs 2 mos

* IT Support Analyst * Helpdesk & Second line Desktop Support to over 400 HQ Users * Supporting over 380 Pubs, Inns and Hotels including: * Remote troubleshooting * POS Back Office Systems (Zonal) * AvonData Hotel Systems * Network configuration and troubleshooting * Cisco Routers, Switches and Access Points * Creation and deployment of software packages in Landesk * Mobile Infrastructure support and Mobile device management * Documentation of processes * Ad-Hoc Project management, including AV installations, Print Management * Purchasing of new IT systems * Communicating with third party technical specialists

Education

bournemouth university

bournemouth university

2008-1 - 2012-1 · 4 yrs 1 mo
somerset college

somerset college

2009-1 - 2011-1 · 2 yrs 1 mo

Computer Systems Human computer interaction Computer architecture IT systems troubleshooting and repair Information Systems Organisational Systems Security IT troubleshooting and repair Networking Essentials

shapwick school

shapwick school

2006-1 - 2011-1 · 5 yrs 1 mo

Four - A's, Two - B's, Three - C's Activities and Societies: Head of school

bournemouth university

bournemouth university

management

2011-1 - 2015-1 · 4 yrs 1 mo

Final Year* Advanced Networks Network configuration Management Management In Computing *Second Year* Networks and Security Ethical hacking and countermeasures Data Management Integrating team Projects Systems Design Web and E-Business *First Year* Computers and Networks Business and Professional Issues Databases Programming Systems Analysis and Design Web and Media Development Activities and Societies: CCNA 1

oliver boothby's Contact Information

Email

******@***.com

Phone

(**) *** ****

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