Olena Dzera

Experienced Product Manager specializing in pricing strategy, data analysis, and team leadership within the heavy truck parts industry. I oversee a team of specialists, ensuring efficient workflow and data accuracy. My key responsibilities include: - Conducting market research and competitor price analysis to optimize pricing strategies - Managing product data, ensuring accuracy and consistency across platforms - Collaborating with cross-functional teams to enhance product listings and overall catalog quality - Leading and mentoring a team to improve efficiency and maintain high standards in data management - Performing regular pricing reviews to maintain competitiveness in the market

- Managed user accounts, including account creation, updates, role changes, and access removal for multiple international clients. - Supported users with login, access, and permission-related issues through ticketing systems and internal tools. - Maintained accurate user records and updated operational documentation related to user management processes. - Worked closely with clients to process user management requests and ensure timely issue resolution. - Utilized Jira, Excel, and internal systems to track requests, maintain data accuracy, and support operational workflows.

- Processed and validated invoices while ensuring data accuracy and compliance with internal requirements and customer agreements. - Communicated with clients regarding invoice discrepancies, missing information, and operational inquiries. - Worked with large datasets and internal systems to maintain accurate records and support daily operational processes.

- Created and published articles on websites, working closely with a developer to align with project requirements. - Edited and updated website content, ensuring consistency with brand standards and enhancing readability. - Regularly maintained and improved web pages by updating text and verifying accuracy.