olayinka elegbede

it project manager

About

I am a technical professional with hands-on experience in project management and business development. I have proven record of accomplishment in configuring, transforming, and integrating business platforms, providing ITIL services, establishing/executing leading-edge service delivery solutions, and introducing strategic process improvement and system implementation initiatives. I am adept at installing, maintaining, and upgrading software, network, and hardware to ensure the smooth running of technical operations. I am proficient in delivering excellent customer service, identifying /meeting requirements, maintaining robust relationships, and ensuring maximum client satisfaction. Types of Project delivered LAN/Voice exit project Continuous Improvement Transformation Project Huawei DWDM Core Network commissioning/migration (6 EU countries) Software upgrade Voice switches Process Improvement Project. Mobile User Migration Connect with me today to find out how I’ll make your mission my mission, to help bring ALL of your business objectives into focus!

Country

united kingdom

City

bristol

Industry

information technology and services

Skill

telecommunications, service delivery, switches, project management, transmission, mpls, managed services, voip, sdh, networking, dwdm, network engineering, customer experience, stakeholder management, fiber optics, project delivery, program management, broadband, business improvement, service management, ethernet, business process improvement, operations management, prince2, telco, carriers, interconnection, carrier services, itil, technical service delivery, standards compliance, optical transport network, cross functional team leadership, change management, network optimization, computer network operations, vendor management, management, voice over ip

Experience

it project manager

belcan

2019-11 - Present · 6 yrs 11 mos

continuous improvement manager

2014-7 - 2015-9 · 1 yr 3 mos

I lead and implemented a continues improvement project in BT Global Services to enable achievement of full business potential. I supervised and ensured new standards compliance in service delivery teams’ activities to achieve designated business targets. I delivered exceptional assistance to teams in uncovering/securing process improvement opportunities and minimising low-performing areas; managed teams to deliver agreed key benefits with focus on quality control and customer satisfaction. Determined and forecasted £1161K vs. £694K financial targets; attained and maintained 3.0 average maturity level across Glasgow and Edinburgh service delivery teams. Decreased delivery time from 15 days by 10%, which confirmed maximum client satisfaction. Achieved 3.82 against set 3.81 targets of BTGS SD Scotland CI Wave benefits by coaching project management teams on lean ways of working using different Lean Methodology.

bt operate - international service delivery manager

2004-4 - 2013-1 · 8 yrs 10 mos

I employed innovative LEAN methodology to diminish waste from transmission delivery process and improve service quality. I created, delivered, and tested point-to-point infrastructure to support UK and foreign Government in major projects. I revealed and timely tackled client’s specific networks and service issues to confirm maximum customer retention. I served as key contact point for corporate customers with a focus on generating static solutions for complex problems resolution. Reduced international products production time through continuous process improvements and UK / international teams’ leadership. Saved BT Global Service cost by £1.2M through development and execution of cost-effective project, migrating users away from CANTAT 3 to subsea cables. Obtained revenue savings of about £1M by transferring IPL customers to the global transport network and timely closing GMP2 platform. Attained $1.5M business profitability by planning and executing Fibernet migration for BT America.

transmission delivery specialist

2013-1 - 2014-6 · 1 yr 6 mos

system specialist voice and intelligent network

2000-10 - 2004-4 · 3 yrs 7 mos

System Specialist Back Office Voice and Intelligent network. 3rd Line Support - Resolving high-level, technical network faults and engaging with equipment providers’ solution teams (working as Siemens Voice Platform consultant )-Providing 3rd level proactive network faults monitoring and ensuring the voice and intelligent network is operational at all times

voice technical assistance center and and project engineer

siemens icn nigeria

1994-1 - 2000-10 · 6 yrs 10 mos

Managing the implementation of numerous technical agreements between Siemens AG and Nigeria Telecommunications (Nitel) Ltd including Voice switches commissioning & Intergration and subsequent maintenance (6 years), escalation management, hardware modifications and software patching and upgrading plus regular exchange database backups