OLAKUNLE JOSEPH
Online Customer Support @ Moniepoint Group
About
Results-driven Customer Service Manager with 6 years of experience in delivering exceptional customer experiences. Proven track record of driving customer satisfaction, loyalty, and retention through strategic leadership, process improvement, and team development
Nigeria
Lagos State
Consumer Goods
Skilled Multi-tasker, Problem Solving, Phone Etiquette, Customer Support, Customer Service Representatives, Customer Satisfaction, Customer Experience, Contact Centers, Communication, Motivational Speaking, Team Motivation, Customer Service, Presenter, Fashion Design, Exceeding Customer Expectations
Experience
Online Customer Support
Moniepoint Group
Customer Success Manager (Team Ambassador)
FoodCourt (YC S22)
Lekki, Lagos State, Nigeria
Customer Service Representative
Cakes and Cream
Lagos, Nigeria
I build close relationships with employees, customers and resources that ensure the best services for profits and sales through smart planning scheduling and implementation acquisitions.
Customer Service Representative
StarTimes
Education
University of Lagos
Diplomacy & Strategic Studies
Delta State University, Nigeria
Philosophy
OLAKUNLE JOSEPH's Contact Information
Phone
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