Okwudili Samuel Okpala

Property Maintenance and Upkeep: Ensuring all properties are well-maintained, safe, and comply with local regulations. Regular inspections and timely addressing of maintenance issues. Tenant Relations and Retention: Managing tenant communications and addressing concerns promptly. Developing strategies to retain tenants and reduce turnover rates. Financial Management: Overseeing budgets, rent collection, and financial reporting. Controlling expenses and maximizing property profitability. Leasing and Occupancy Rates: Managing the leasing process, from advertising vacancies to signing leases. Maintaining high occupancy rates by attracting and retaining quality tenants. Compliance and Risk Management: Ensuring all properties comply with legal, health, and safety regulations. Identifying and mitigating potential risks to the property and its occupants. Vendor and Contractor Management: Coordinating with vendors and contractors for property services and repairs. Negotiating contracts and ensuring quality service delive

Conducted a comprehensive analysis of Cyclistic's bike share data to identify trends and insights. Cleaned, preprocessed, and visualized data using R to enhance data quality. Created interactive dashboards using Tableau to communicate findings and recommendations effectively. Created a final report and presentation summarizing the analysis and recommendations.

- Advertising properties through a variety of marketing techniques. - Provided administrative support to the management team, including scheduling meetings, managing calendars, and handling correspondence. - Liaised with external vendors, contractors, and service providers to ensure timely delivery of services and negotiate contracts for various property-related needs. - Assisted with budgeting and financial tracking for operational expenses, including monitoring expenditures and identifying cost-saving opportunities. - Stayed updated on industry regulations and ensure compliance with relevant laws and regulations pertaining to real estate operations. - Identified areas for process improvement and implement efficient procedures to enhance operational effectiveness and productivity - Maintained accurate records and databases related to property management, lease agreements, and operational activities. - Developed and implemented emergency response plans to address any unforeseen incidents or emergencies at the properties managed by the firm. - Collaborated with cross-functional teams, including property management, sales, and marketing, to support overall business objectives and ensure seamless operations.

(MTN 7.5 VAT INCREASE PROJECT) Managed and delivered 7.5% VAT Increase Project across all MTN products. In September 2019, the Federal Executive Council (FEC) approved an increase in Value Added Tax (VAT) rate from 5% to 7.5%. To this end, there was an upward review of the prices for All VAS and Digital Services to reflect this change which is to be validated across the chargeable products and services. (MTN SPRING CLEAN PROJECT) • Implementing testing tools and processes for use in projects. E.g. Interactive Voice Response (IVR), MTN Music plus, IMEI Masking and also define criteria for testing, analyse and presents the results of test sessions. Product knowledge and report writing of various test carried out after each test executed. • Execute tests on solutions/software, products and VAS services including Customer Management Systems, Mobile Financial Services, Billings, Business Reporting, and mobile applications to ensure quality. • Reviewing test solution documentation such as Product Concept Document, Solution Requirement Specification, Technical Specification Document and other documents and writing detailed test cases to guide testing. • Coordinate User Acceptance Tests with the Key Business Stakeholders, managing tests resources and their expectations and extensive Stakeholder Management. • Coordinating test data management • Assist in defining Test policies and strategies to guide Test governance • Preparing detailed test plans, acceptance criteria and test scenarios for each project • Ensuring Vendors do not breach existing SLAs (service level agreement). • Conduct post-implementation review of live systems • Contribute to the definition and modification of testing procedures, Test Process analysis and design, and test strategy. • Prepare quality documentation and reports, collecting and sharing Daily and Weekly Reports with Team and senior management. • Regular knowledge share sessions with the team.

Implementation, support and inventory control of applications used Responsible for the defining, developing, configuring and supporting computer applications Develops and implements the most efficient and cost-effective solutions Evaluates system specifications for business requirements Develops and prepares computer solutions Works closely with management to prioritize business goals and information needs

1.Performance Testing of Enterprise Software Solutions. 2.Functional Test of Enterprise Software Solutions. 3.Development of Testcases, Test strategy, test plan and other related test documentations. 4.Web service/API testing using WsdlStudio, SoapUI etc. 5.Performance Scripting and Enhancing. i.e Parameterization, correlation and handling session IDs using Jmeter and Loadrunner.

Analyze Project Requirements- Business requirement, Functional design. Analyze test plan. Determine test Approach, testing strategies. Write test cases for unit level, functional and integration testing. Effective defect tracking and reporting to improve communications and reduce delay. Logging Change Control Requests Create test data Working with development teams investigating and correcting software bugs and deficiencies based on the testing results. Creating and Generating System test scripts for different test scenarios covering all aspects of project functionality. Perform necessary confirmation and Regression Test. Automation of Test Scripts with QTP, HP Loadrunner

Working with development team to investigate, detect software bugs and deficiencies based on the testing results. Logging Change Control Requests. Created Test cases, decided testing strategies. Creating and Generating test scripts for different test scenarios covering all aspects of project functionality. Developing Technical Documentations for applications to be deployed.