Oktaviana Indah Kusumawati

• Lead workforce planning and end-to-end recruitment strategy, successfully managing mass hiring of ±250 operators per month while supporting operational to managerial roles, including Mandarin-speaking positions. • Supervise psychological assessments and competency profiling to support strategic hiring decisions and employee development planning. • Oversee HR operations through HRIS optimization, employee lifecycle management (PKWT, confirmation, promotion, transfer), and ensure full compliance with Indonesian labor regulations. • Manage industrial relations processes including disciplinary actions (SP1–SP3), while maintaining fair policy implementation and organizational stability. • Analyze key HR metrics such as turnover, hiring effectiveness, and retention trends to provide data-driven insights for management decision-making. • Build sustainable talent pipelines through strategic partnerships with schools, universities, outsourcing agencies, and strengthened employer branding initiatives. • Support broader HR initiatives including employee relations, performance management coordination, and organizational development programs.

• Achieved mass hiring targets of ±250 operators per month through structured sourcing strategies and collaboration with outsourcing partners. • Led end-to-end recruitment for non-staff to managerial roles, including Mandarin-speaking positions. • Conduct psychological assessments and competency profiling to support hiring and employee development planning. • Analyze turnover trends and provide insights for retention and development initiatives. • Collaborate with management to identify skill gaps for operational and managerial roles. • Support employer branding initiatives aligned with long-term workforce development strategies. • Build and manage recruitment partnerships with vocational schools, universities, and outsourcing agencies. • Created and manage company social media platforms (TikTok, Instagram, LinkedIn) to support employer branding. • Support the recruitment process by attracting potential candidates through digital channels and networking.

• Executed full-cycle recruitment including job posting, screening, interviews, psychological testing, and onboarding (Staff, Supervisor) • Delivered psychological test interpretations and candidate recommendations directly to Directors. • Assisted in delivering behavioral and competency-based training using psychological assessment insights. • Conducted Training Needs Analysis (TNA) and supported implementation of internal training programs. • Managed HR administration including contracts, payroll, BPJS, attendance, leave, and HRIS (Talenta & Hadirr). • Handled employment documentation, permits, and ensured compliance with labor regulations. • Supported employee relations through effective communication, documentation, and employee data management.

• Administered psychological testing for 50+ candidates across education and healthcare sectors. • Conducted behavioral observation, scoring, evaluation interviews, and reporting. • Utilized assessment tools including IST, PAPI, EPPS, Kraepelin, CFIT, TKD, and DAP.

• Directed and demonstrate to students about laboratory procedures and administration of psychological test • Observed student’s performance • Evaluated and revised student’s reports