Ohiduzzaman Shuvo

Support and enhance enterprise business applications and automation solutions across multiple City departments to improve service delivery and operational efficiency. Design and implement intelligent automation workflows using Power Platform, SSIS, and API integrations to streamline business processes and reduce manual effort. Collaborate with business units to identify opportunities for automation and AI adoption, translating operational needs into practical technology solutions. Develop data-driven reporting and dashboards (Power BI, SQL-based tools) to support informed decision-making. Contribute to the implementation of AI-enabled solutions while ensuring alignment with governance, security, and responsible AI practices. Lead and deliver AI awareness sessions to help staff understand AI fundamentals, ethical considerations, and practical use cases. Work closely with internal teams and vendors to support system integration, continuous improvement, and innovation initiatives.

Provide comprehensive support and maintenance for enterprise business applications, ensuring high availability and reliability. Worked in the development, integration, and deployment of new and enhanced applications, following best practices in system development life cycles. Collaborate closely with business units to understand and optimize their processes through effective use of technology. Oversee user acceptance testing, ensuring new functionalities meet business needs and performance standards. Support database administration, including maintenance, backup, recovery, and security, to ensure data integrity and availability. Participate in IT administration tasks, including maintaining time logs, creating documentation, and supporting business application client

Provide comprehensive support and maintenance for enterprise business applications, ensuring high availability and reliability. Worked in the development, integration, and deployment of new and enhanced applications, following best practices in system development life cycles. Collaborate closely with business units to understand and optimize their processes through effective use of technology. Oversee user acceptance testing, ensuring new functionalities meet business needs and performance standards. Support database administration, including maintenance, backup, recovery, and security, to ensure data integrity and availability. Participate in IT administration tasks, including maintaining time logs, creating documentation, and supporting business application client

As an Educational Technologist, I specialize in the strategic integration of educational technologies and platforms, including Learning Management Systems (LMS) and Customer Relationship Management (CRM) systems, to enhance instructional delivery and student services. My role involves evaluating, recommending, and implementing cutting-edge tools, providing comprehensive training and support to faculty and staff, and ensuring the quality and accessibility of learning materials. I collect and analyze data on the effectiveness of technology initiatives, utilizing metrics and feedback to drive continuous improvement. By staying abreast of emerging trends and best practices, I explore innovative approaches to enhance teaching, learning, and student support experiences. Collaboration is key to my work, as I engage with cross-functional teams to seamlessly integrate technology into student support processes, ensuring a cohesive and effective educational environment.

Conduct diverse computer science courses, including Operating Systems, Web Development, Computer Programming, and Database Management. Conduct workshops on resume building, interview skills, and networking strategies, contributing to a significant increase in student job placement rates within the technology sector. Evaluate assignments, project reports and quizzes and provide constructive feedback to students, aiding in their academic growth and reinforcing key concepts related to software maintenance technologies. Lead the design and development of curriculum for diverse computer courses.

As a Lead Exam Invigilator, I excel in coordinating and overseeing academic exams with a focus on upholding integrity and fairness. My role involves close collaboration with professors, meticulous exam preparation, and attentive proctoring. Additionally, I take pride in guiding and mentoring a team of dedicated exam invigilators, fostering a cohesive and professional environment.

As a Teaching Assistant, I am pivotal in supporting students throughout their academic journey and Co-op recruitment. I diligently evaluate students' resumes, cover letters, and co-op reports and provide constructive feedback to help them enhance their professional profiles. Additionally, I actively assist students with their assignments, fostering a collaborative and conducive learning environment. By empowering students to excel academically and professionally, I contribute to their growth and development, making a positive impact on their educational experience.

As a Research Assistant at the esteemed RAISE Lab, my focus revolves around advancing modern code review practices. Through various empirical studies, I diligently evaluate and enhance the quality of code review comments, contributing to improving software development processes. Recently, I develop a lightweight technique that utilizes structured information retrieval to recommend relevant code review comments. This work was recognized and published at the top COnference of Software Maintenance and Evaluation (ICSME 2023), further solidifying my commitment to cutting-edge research and innovation in the field of software engineering.

Software Maintenance and Evolution (graduate course): Providing hands-on learning experience in cutting-edge software maintenance technologies in labs, holding office hours to resolve difficulties for the students, and assisting the instructor during classes

Worked as an Exam proctor for the Discrete Mathematics course in the Computer Science department of Dalhousie university.

Worked as a teaching assistant and marker for Discrete Mathematics and Co-op Course in Computer Science department of Dalhousie University

As a Lecturer in Computer Science and Engineering, I conducted diverse courses, including algorithms, data structures, compilers, databases, and programming languages. Passionate about nurturing the next generation of tech enthusiasts, I delivered engaging lectures, facilitated discussions, and mentored students, fostering creativity and critical thinking. I was actively involved in research and integrated cutting-edge advancements into the curriculum, preparing students for real-world challenges.

For this position, my primary role was to advise students about their course registration, preparing, class and exam schedules, distributed the course load among the faculty members and act as a liaison between administration, faculty and students.