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Practice and collaboration at C.E.C. (Central Europe Consulting) Government Relations Romania

Governance&Projects Department, Teachers` Resource Centre, Teaching Centre, Examinations Services, Reception.

Responsible for developing and maintaining commercially productive relationships with both new and old clients. Also in charge of identifying every sales lead and of making the most out of every opportunity to increase revenue and profitability. Designing contracts with various suppliers. Delivery of presentations for students who prepare students for Cambridge examinations, as part of the marketing agenda. Promote and develop the EEC services portfolio in Romania. In charge with Cambridge examiners management system. Organize seminars for teachers. Marketing examinations by delivering presentations to national conferences and educational fairs. Maintain relations with Cambridge English and all local suppliers, venue staff and examiners. In charge with the content for the company newsletter, website and the Facebook page.

Main responsibilities: Deliver registrations for Examinations and Teaching Centre and proactively cross sell all relevant British Council services the customer may be interested in. Handle the documents to be delivered to Exams/Teaching Centre customers ie folders, receipts, invoices. Schedule customers for tests. Supervise the examinations delivery in all venues in Bucharest. Administer YLE examinations: registrations and data input, correspondence with suppliers, exams materials receipt, sorting and dispatch, invigilation and supervision, arrange and check venues, sending entries to Cambridge etc. Provide administrative support for Cambridge examinations: correspondence with private candidates, registrations and data input, exams materials receipt, sorting and dispatch.

Deliver phone, e-mail and face-to-face information to internal and external customers as required by the standards. Pro-actively cross-sell British Council services to enquirers. Receive and handle the revenue in cash or by card. Ensure the confidentiality and safety of documents and transactions. Deliver administrative support: maintain the stock of promotional materials current, give support during presentations, events or projects of the Marketing&Communications department, reconcile the revenue, etc.

Main responsibilities: Administration of examinations sessions (coordination of the national team, contact of suppliers and candidates, checking examination venue, invigilation and supervision). Set up the timetable for the staff activity (examiners, supervisors, invigilators, trainers) in examinations subcentres. Designing contracts with various suppliers. Delivery of presentations for students who prepare students for Cambridge examinations and for the IELTS test, as part of the marketing agenda. Promote and develop exams within the regions. Marketing examinations by delivering presentations to national conferences and educational fairs. Maintain relations with the HQ, all local suppliers and examiners. SAP accountancy for payments, as well as procurement procedure.

Cambridge Business English Certificate Vantage

Academy of Economics Studies, Faculty of Commerce. Bachelor`s degree in September 2002, grade 9.60 (out of 10). Graduation paper: “The management of the informational systems at The Coca-Cola Company Romania” 27 September – 13

Professional Certificate in Management from Open University Business School on completion of the four modules: Human Resources, Customer Services, Performance management, Financial management.