oana lönn

stockholms universitet

About

Genuine interest in working with sales, service, and administration. After my social science education with the study orientation international relations and humanitarian aid, I have acquired work experience at Furniturebox, SOS International, and at The Swedish National Board of Institutional Care. I have additionally studied Business Management and Leadership at Santa Monica College in California, and completed semester one and two of Masters of Laws at Stockholm University. I am inspired by belonging to a dynamic team, in a high-ceiling organization, and to work towards set goals. I am great at networking; create new relationships and maintain long-term.

Country

sweden

City

sweden

Industry

government administration

Skill

team leader, customer service, administration, sales, e commerce, insurance, shipping, freight, microsoft office, keynote, receptionist, coaching, leadership, customer service representative, order management, orderhantering, navision, kayako, logtrade 2.0, web ta, active tracing, groupon, cdon marketplace, fyndiq, claims, reklamation, dibs, paypal, idkollen, trustpilot, assistance coordinator, roadside assistance, automobile accidents, telephone exchange, telephone operator, visitlog manager, pacom unison, humanitarian aid, infotorg juridik, karnov juridik, zeteo, pages, swedish driving license category b, employee training

Experience

stockholms universitet

external consultant

perido ab

2017-5 - 2017-12 · 8 mos

▪ Inhoppare Vikariepoolen. ▪ External consultant at the Swedish National Board of Institutional Care.

receptionist and telephone operator

statens institutionsstyrelse

2017-6 - 2017-8 · 3 mos

* Receptionist and Telephone Operator at the Swedish National Board of Institutional Care. * Responsibilities * ▪ Received and referred incoming calls from Sweden. International calls also * occurred. * ▪ Provided information to the employees of the Authority and to the people who * called in. * ▪ Assisted visitors with registration in the visiting system. * ▪ Received and sent packages. * ▪ Administered the Pacsoft online system. * ▪ Collected information material in envelopes before mailing. * ▪ Ordered coffee for meetings in the headquarters premises. * ▪ Updated phone numbers lists. * Computer Skills * ▪ VisitLog Manager (VisitLog 3.0). * ▪ AASTRA NOW. * ▪ Pacom Unison.

customer service representative and team leader

furniturebox

2015-2 - 2017-1 · 2 yrs

assistance coordinator

sos international ab

2014-6 - 2014-8 · 3 mos

food runner

nya dannekrogen

2012-7 - 2012-8 · 2 mos

Food Runner at a restaurant in the Swedish archipelago. Responsibility to communicate with guests and supporting both servers and kitchen staff. I also had responsibility over the cafe.