Nicholas Wingo

As an Armed Security Officer, I provide advanced protection for personnel, assets, and infrastructure, leveraging innovative security solutions and risk management strategies. By aligning operations with regulatory compliance and ethical standards, I ensure stability and resilience in dynamic and high-risk environments. Core Responsibilities I specialize in threat analysis and risk mitigation, employing tools such as behavioral threat analysis (BTA), situational awareness training (SAT), and Access Control Systems (ACS) to proactively identify and address vulnerabilities. My expertise in Critical Infrastructure Protection (CIP) and Asset Vulnerability Assessments (AVA) enables the implementation of robust loss prevention strategies (LPS). Key functions include: Incident Command: Utilizing the Incident Command Structure (ICS) and Crisis Negotiation Techniques (CNT) to effectively manage emergencies and resolve high-pressure situations. Technological Integration: Operating Perimeter Intrusion Detection Systems (PIDS) and Integrated Security Systems (ISSM) to secure facilities and prevent unauthorized access. Compliance and Reporting: Ensuring adherence to Regulatory Compliance Oversight (RCO) and delivering comprehensive, actionable intelligence through detailed reporting. Certifications and Expertise I hold advanced certifications, including: Certified Protection Professional (CPP) – Security management and strategic oversight. Physical Security Professional (PSP) – Specializing in security system design and implementation. Certified Emergency Manager (CEM) – Leadership in crisis management and emergency preparedness. Transformative Leadership Through technical expertise, strategic foresight, and ethical leadership, I deliver tailored security solutions that address evolving threats. My commitment to excellence ensures the protection of critical assets and the success of organizational objectives in an increasingly complex security landscape

Directed end-to-end GL reconciliation processes, ensuring compliance with ASC 606 standards for revenue recognition while streamlining municipal financial workflows and mitigating inefficiencies through process optimization. Managed a customer database of 75,000 to 1.5 million records, employing advanced ETL processes, data normalization techniques, and indexing protocols to maintain data integrity, optimize query performance, and ensure seamless operational scalability. • Oversaw A/R operations by implementing ERP-integrated solutions, including UMS, ACH, Speedy Pay, and CheckFree, to enhance payment processing accuracy, expedite reconciliation timelines, and bolster fiscal accountability. • Designed automated financial dashboards using Power Query, VBA scripting, and predictive analytics tools, enabling dynamic KPI tracking, precision-driven revenue forecasting, and data-driven decision-making. • Conducted advanced root cause analyses (RCA) and established escalation protocols to address payment discrepancies, ensuring exceptional customer satisfaction and fostering public trust through proactive issue resolution. • Ensured compliance with ICFR, AML, and SOX standards by developing robust audit trails and governance mechanisms, enhancing operational transparency and audit readiness. Key Contributions: Efficiently managed a complex database system with over 1.5 million records, ensuring data accuracy, system resilience, and operational efficiency. Enhanced interoperability between payment systems and financial workflows through API integrations and modular architecture, achieving a 40% reduction in manual processing time. • Delivered measurable improvements in fiscal management, aligning workflows with GAAP and IFRS standards, and ensuring optimized revenue collection processes. • Positioned the department as a model for municipal financial governance, leveraging cutting-edge tools and methodologies to improve operational efficiency and service delivery.

I utilized advanced methodologies and certifications to optimize lifecycle operations, enhance workflows, and deliver strategic solutions. Certified as a Customer Experience Professional (CCXP) and proficient in Lean Six Sigma Green Belt (LSSGB) principles, I streamlined processes, mitigated risks, and fostered strong client relationships. Key Contributions and Expertise: Lifecycle Management and Optimization: Directed comprehensive lifecycle operations, including RMAs, demand forecasting, and supply chain processes. Leveraged Certified Supply Chain Professional (CSCP) methodologies to refine logistics strategies and execute cost-benefit analyses for scalable outcomes. Advanced Analytics and Risk Mitigation: Applied predictive analytics and root-cause analysis to preempt shipment delays and operational risks. Integrated Certified Business Analysis Professional (CBAP) principles to align client strategies with market intelligence. Data Integrity and Compliance: Maintained rigorous data governance aligned with Certified Information Systems Auditor (CISA) and ISO 9001 standards. Ensured accuracy and accessibility of invoicing and sales records through detailed audit trails. Customer-Centric Strategies: Strengthened client retention with Voice of the Customer (VoC) insights and Customer Value Proposition (CVP) frameworks, delivering tailored solutions that fostered long-term partnerships. Process and Marketing Optimization: Enhanced workflows using Lean Six Sigma methodologies and supported marketing initiatives with Chartered Institute of Marketing (CIM) techniques. Designed inventory controls to ensure scalability and alignment with corporate objectives. Impact: By integrating interdisciplinary expertise, I transformed inefficiencies into scalable opportunities. My contributions elevated client satisfaction, streamlined processes, and reinforced Clarity Partners' leadership in operational excellence and client-focused innovation.

As a Reconciliation and Financial Operations Specialist, I managed $8.7 trillion in financial discovery, applying advanced F&A (Finance and Accounting) methodologies and leveraging frameworks informed by CPA, CRSP, and CISA standards. My role focused on ensuring precise reconciliation, strengthening data governance, and upholding compliance with global regulatory frameworks. Key Contributions: • Comprehensive Financial Reconciliation: Directed E2E GL reconciliation processes, aligning multi-ledger systems with ASC 606 standards to ensure accuracy in financial reporting. Deployed RPA (Robotic Process Automation) solutions and performed RCA (Root Cause Analysis) to resolve discrepancies and mitigate risks across high-value portfolios. • Advanced Data Governance and Compliance: Established audit-ready documentation systems adhering to ISO 9001, SOX, and ICFR protocols, ensuring operational transparency and data security. Maintained alignment with AML standards to safeguard financial integrity. • Workflow Optimization: Streamlined financial processes through Lean Six Sigma (LSSGB) methodologies, reducing inefficiencies by 35% and enhancing operational resilience. Partnered with IT teams to resolve ITSM challenges, ensuring uninterrupted system performance during high-volume cycles. • Automated Reporting and Risk Mitigation: Designed financial dashboards using Power BI and Excel VBA, enabling real-time KPI tracking and predictive analytics. Proactively resolved account variances through AI-driven modeling, reducing stop-payment risks and fostering client trust. Impact: Successfully reconciled and managed $8.7 trillion in financial discovery, leveraging scalable reconciliation systems and advanced data governance strategies. Optimized workflows through the integration of ERP and API-driven platforms, positioning Northern Trust Corporation as a leader in operational efficiency, risk management, and financial compliance.

As an Enterprise Asset Optimization Strategist, I managed contracts valued at $3.5 billion to $750 million, leveraging advanced CLM (Contract Lifecycle Management) methodologies and integrating ERP-driven frameworks to optimize compliance, financial performance, and strategic resource allocation. Utilizing ISO 55001 standards and IAM-aligned best practices, I drove operational excellence and fortified financial governance across high-value portfolios. Key Contributions: • Strategic Contract and Financial Governance: Directed enterprise-wide contractual governance under GRC (Governance, Risk, and Compliance) models, ensuring adherence to SOX and ICFR protocols. Deployed risk-adjusted portfolio management (RAPM) strategies to mitigate exposure and enhance scalability. • Asset Lifecycle Optimization: Applied EAM (Enterprise Asset Management) methodologies to streamline asset lifecycles, enhance TCO (Total Cost of Ownership), and maximize ROI. Implemented APM (Asset Performance Management) and CBM (Condition-Based Monitoring) to ensure predictive and preventive maintenance. • Operational Efficiency Enhancements: Utilized LSSBB (Lean Six Sigma Black Belt) strategies to eliminate inefficiencies, achieving a 40% improvement in workflow optimization. Partnered with XPS (Xerox Process Services) to align operational models with KPI (Key Performance Indicator) metrics and SLA compliance. • Advanced Analytics and Reporting: Developed ABI (Actionable Business Intelligence) dashboards, leveraging AI-enhanced analytics for variance analysis, performance monitoring, and predictive forecasting. Conducted multi-scenario simulations to guide high-stakes decision-making. Impact: Effectively managed contracts with cumulative valuations of $3.5 billion to $750 million, driving enhanced operational efficiency, lifecycle optimization, and fiscal accountability. My implementation of RPA (Robotic Process Automation) and scalable governance frameworks.

As part of the Chicago Career Tech Pathways to Employment Program, I implemented cutting-edge technical solutions and data-driven methodologies inspired by frameworks such as CBIP (Certified Business Intelligence Professional), CDMP (Certified Data Management Professional), and UXQB CPUX-F (Certified Professional for Usability and User Experience – Foundation). My contributions spanned strategic workforce readiness frameworks, IT architecture optimization, and cybersecurity protocol enhancements. Key Expertise and Contributions: Strategic Framework Development and Analytics Designed workforce readiness models using predictive analytics (CAP) to interpret data trends, enabling evidence-based decision-making and resource optimization. Established KPI tracking dashboards and real-time data visualizations to enhance performance insights and align outcomes with organizational benchmarks. IT Systems Development and Deployment Engineered scalable SharePoint architectures and customized web controls to enhance enterprise functionality and user experience. Leveraged DevOps CI/CD pipelines and API integrations for seamless system deployment and operational continuity. Cybersecurity and Compliance Applied CISA-aligned protocols to ensure data integrity and regulatory compliance. Implemented multi-layered security measures, including end-to-end encryption and vulnerability assessments (CEH), mitigating operational risks. Collaborative Leadership and Process Optimization Facilitated cross-functional alignment using Agile project management and comprehensive Technical Assistance Plans. Streamlined workflows with Lean Six Sigma (LSSGB) methodologies, enhancing operational efficiency and reducing bottlenecks. Strategic IT Solutions: Expertise in aligning technical systems with ITIL service management principles for enterprise efficiency. Data-Driven Insights: Proficient in leveraging CBIP-certified methodologies for actionable analytics and project optimization.

I facilitated the seamless integration of IT infrastructure frameworks into educational environments, mentoring and educating over 3,000 students in computer engineering, network systems, and emerging technologies. Collaborating with educators, corporate partners, and faculty, I designed curriculum-aligned technical workshops to enhance students’ proficiency in STEM disciplines and align institutional technology with evolving industry standards. Key Contributions: • Mentorship and Curriculum Alignment: Delivered instructional workshops on OSI models, TCP/IP networking, and cybersecurity principles, employing PBL (Problem-Based Learning) to enhance practical understanding and technical aptitude. Partnered with instructors to align content delivery with CBE (Competency-Based Education) frameworks and industry expectations. • Enterprise IT Infrastructure Optimization: Configured and maintained enterprise-grade network systems, including VLANs, switch trunking, and NAT protocols, ensuring reliable, secure, and scalable connectivity. Administered core IT services such as Active Directory, DNS, and DHCP, leveraging Cisco IOS for operational efficiency. • Educational Technology Deployment: Implemented virtualized environments using VMware vSphere to optimize resource allocation and system resilience. Streamlined imaging processes with Symantec Ghost, reducing deployment times and enhancing scalability for evolving educational needs. • Network Security and Compliance: Applied Zero Trust Architecture (ZTA) and deployed IDS (Intrusion Detection Systems) to safeguard IT infrastructure. Utilized Wireshark for advanced traffic analysis, optimizing performance while maintaining compliance with FERPA standards. Impact: Optimized IT systems to support 3,000+ students, integrating advanced technical concepts into a STEM-focused curriculum that fostered critical thinking and career readiness. My efforts ensured robust infrastructure and enhanced educational outcomes.

I played a critical role in the design, deployment, and optimization of enterprise network systems, aligning IT infrastructure with organizational objectives to enhance scalability and operational efficiency. This role demanded advanced technical expertise, innovative problem-solving, and collaborative execution in high-demand environments. Key responsibilities included configuring, maintaining, and troubleshooting Virtual Local Area Networks (VLANs), switch trunks, and Network Address Translation (NAT) systems for efficient segmentation and traffic flow. Leveraging expertise in the TCP/IP protocol stack, I managed services like DNS, DHCP, and Active Directory using Cisco networking technologies. A key achievement was leading a latency reduction of 8 seconds during a network upgrade for the Chicago Board of Trade, a transformative improvement for real-time trading operations. I optimized server and network infrastructures with VMware vSphere and Hyper-V, enhancing resource utilization and resilience. This included deploying and configuring routers, switches, and firewalls, resolving LAN/WAN issues, and troubleshooting VPN configurations. Advanced techniques such as traffic shaping, bandwidth monitoring, and packet analysis (via Wireshark) ensured peak performance and reliability. In security, I implemented Zero Trust Architecture, Intrusion Detection Systems (IDS), and Next-Generation Firewall (NGFW) policies, while ensuring compliance with standards like NIST and ISO 27001. I also streamlined system imaging and deployment with Symantec Ghost, reducing downtime and enhancing scalability. This position required collaboration with cross-functional teams, adherence to Service-Level Agreements (SLAs), and application of Agile methodologies. By integrating technical expertise with strategic execution, I delivered solutions that enhanced infrastructure resilience, operational security, and organizational growth.

As an Internal Audit Specialist, I led assurance and consulting activities to enhance organizational performance, regulatory compliance, and governance. Utilizing systematic methodologies, I optimized risk management, strengthened internal controls, and aligned operations with institutional objectives. I designed and executed audit program routines, applying data mining techniques and leveraging risk-based audit frameworks to evaluate system efficiencies. Aligning with the COSO Framework and Sarbanes-Oxley (SOX) compliance, I audited operational effectiveness, verified the reliability of financial reporting, and ensured adherence to Home Mortgage Disclosure Act (HMDA) standards. My work included fraud detection through transaction-level testing and segregation of duties (SoD) evaluations. I scoped and performed operational, IT, financial, and security audits across J.P. Morgan Chase’s Mortgage Department. Key projects included loan portfolio audits, cash flow reconciliations, and regulatory compliance assessments under the Internal Revenue Code (IRC). I utilized automated audit tools (e.g., ACL, IDEA) for system analysis, conducted cybersecurity risk assessments, and evaluated IT general controls (ITGC) for compliance. Employing Lean Six Sigma methodologies and root cause analyses (RCA), I identified inefficiencies, mitigated risks, and implemented business continuity planning (BCP). I conducted policy compliance testing, performed audit trail analyses, and developed risk dashboards to support governance. In fraud prevention, I implemented fraud detection algorithms, conducted forensic accounting, and ensured compliance with anti-money laundering (AML) policies. By managing Suspicious Activity Reports (SARs) and conducting third-party risk audits, I fortified organizational integrity. Leveraging audit management software (e.g., TeamMate, Workiva), I optimized processes, enhanced operational efficiency, and ensured compliance with complex regulatory frameworks.

As officials in many countries strive to find a balance between respecting civil liberties and controlling the COVID-19 pandemic, a new report – led by the Berman Institute for Bioethics in collaboration with the Center for Health Security at Johns Hopkins, as well as leading experts worldwide – highlights the ethical, legal, policy and governance issues that must be addressed as digital contact tracing technologies are developed and implemented.

Students enrolled in the BS in Information Technology degree program have the opportunity to obtain the knowledge and skills needed to formulate technology and computing solutions to contemporary business challenges. Core courses can develop foundation skills in multiple facets of the field, including database operations, operating systems, networking, cloud computing, virtualization and mobile computing. Students’ selection of concentration courses provides specialized skills within either computer and network security, or web development. The BS in Information Technology degree program is designed to prepare graduates to seek entry-level employment working with computers, networks and emerging technologies. Students can gain broad understanding of the field, and develop specialized knowledge and skills in one of two specialization areas: computer and network security, or web development.

Biomedical Engineering Technology degree holders work with physicians, therapists, and other technicians in the design, construction, implementation, and maintenance of sophisticated healthcare equipment and lifesaving devices. BMET graduates can play essential roles on the biomedical team, typically designing and implementing hardware and software solutions to complex biological or medical problems. Prominent biomedical engineering applications include the development of bio compatible prostheses, various diagnostic and therapeutic medical devices ranging from clinical equipment to micro-implants, common imaging equipment such as MRIs and EEGs, regenerative tissue growth, pharmaceutical drugs and therapeutic biological.

Computer engineering is a discipline that integrates several fields of electrical engineering and computer science required to develop computer hardware and software. Computer engineers are involved in many hardware and software aspects of computing, from the design of individual microprocessors, personal computers, and supercomputers, to circuit design. This field of engineering not only focuses on how computer systems themselves work, but also how they integrate into the larger picture. Usual tasks involving computer engineers include writing software and firmware for embedded microcontrollers, designing VLSI chips, designing analog sensors, designing mixed signal circuit boards, and designing operating systems. Computer engineers are also suited for robotics research, which relies heavily on using digital systems to control and monitor electrical systems like motors, communications, and sensors.

This course covers key topics in the use of quantum mechanics in many modern applications in science and technology, introduces core advanced concepts such as spin, identical particles, the quantum mechanics of light, the basics of quantum information, and the interpretation of quantum mechanics, and covers the major ways in which quantum mechanics is written and used in modern practice. It follows on directly from the QMSE-01 "Quantum Mechanics for Scientists and Engineers" course, and is also accessible to others who have studied some quantum mechanics at the equivalent of a first junior or senior college-level physics quantum mechanics course. All of the material for the QMSE-01 course is also provided as a resource. The course should prepare the student well to understand quantum mechanics as it is used in a wide range of current applications and areas and provide a solid grounding for deeper studies of specific more advanced areas.

Medical billing is vital to the smooth functioning of the medical office. Medical billers calculate the total amount due from a patient, prepare invoices to be sent out, and follow up to ensure that payment has been received. One of the most important responsibilities of medical billers is contacting insurance companies to negotiate payment or reimbursement on behalf of patients and doctors. Medical billers may have some interaction with patients to answer questions about health care finances. Medical coding involves recording designated codes in patients' medical records. Each type of procedure or treatment has its own designated code that health insurance companies use to determine the reasons the patient was seen and what procedures and treatments were performed. The role of the medical coder is to ensure that each procedure is properly coded in accordance with industry standards.

The Bachelor of Science in Business with a concentration in Organizational Innovation encourages students to bridge the gap between traditional business thinking and an innovative, design-focused philosophy. In this concentration, students learn to apply design principles, innovative practices, and creativity to develop business processes, strategies, services and products.

The Paralegal Studies Certificate Program at DePaul University is a rigorous educational experience focusing on the practical skills needed to succeed as a paralegal. It includes legal fundamentals and core paralegal skills as well as substantive topics of law, such as torts, contract, and real property law. Participants in the program must pass comprehensive exams covering a broad spectrum of knowledge and skills NALA - NFPA PACE Certification; Paralegals and Legal Assistants Coming Soon