nathan bartel

senior technical product manager: cross-border sales

About

I am a leader with a track record of challenging the status quo and thinking big about transformational projects. I strive to earn the trust of my colleagues, vendors and customers. I dive into ambiguity and find creative solutions. I have a collaborative leadership style, believing that the contrarian voice is often the most important to listen to. I get through each day with a sense of humor.

Country

united states

City

seattle

Industry

information technology and services

Skill

leadership, strategy, program management, management, project management, training, customer service, analysis, marketing, business process improvement, strategic planning, editing, microsoft office, public speaking, writing, research, marketing strategy, press releases, digital media, relationship management, content management, product management, agile methodologies

Experience

co-founder

cana feast

2019-9 - Present · 7 yrs 1 mo

Co-founded canafeast.com with my wife to help Catholic couples find more joy, peace and fulfillment in their marriage and in their family.

senior technical product manager for amazon video

amazon

2016-8 - 2018-7 · 2 yrs

Areas of focus: digital supply chain, specs and standards, partner integrations, industry board representation.

small business specialist and personal banker

jpmorgan chase & co.

2010-1 - 2011-11 · 1 yr 11 mos

I assisted clients with all their financial needs, including banking, lending, retirement planning, investments and estate settlement with a focus on serving small business owners,

client service specialist

charles schwab

2008-9 - 2010-1 · 1 yr 5 mos

Provided customer service, sales support and operational expertise, including regulatory compliance, office management, event planning and marketing.

sales service delivery manager

zones, inc.

2014-3 - 2014-12 · 10 mos

para-planner and marketing associate

agt and cceo enterprises

2011-11 - 2012-9 · 11 mos

Managed all aspects of client relations and operations for interdependent wealth management firm dealing with high-net-worth clientele. Managed the implementation of new reporting software for the office.

operations specialist

delta financial advisors, inc.

2006-6 - 2008-9 · 2 yrs 4 mos

* Provided service delivery for high-net-worth clients * conducted investment research * acted as liaison with investment managers * and assisted with marketing and event planning.

marketing taskforce member

city of hyattsville, maryland

2006-1 - 2007-1 · 1 yr 1 mo

Volunteer member of marketing taskforce charged with studying and improving the regional perception of the city.

manager: partner relations management for amazon video

amazon

2016-1 - 2016-8 · 8 mos

I manage a team of account managers, maintaining the operational relationships between Amazon Video and movie and TV studios and post houses. I own strategic engagement with studios and post houses regarding industry standards and operational best practices to support the accurate and timely publication of content on the Amazon Video platform, worldwide.

senior technical product manager: cross-border sales

amazon

2018-8 - Present · 8 yrs 2 mos

Area of focus: international retail expansion and cross-border compliance.

program manager

zones, inc.

2013-1 - 2014-3 · 1 yr 3 mos

My primary role is to review and improve cross-functional service delivery models. This includes business process improvement, issue resolution, and root cause analysis. I provide project management or support projects as a working team member as needed. Major accomplishments and projects include: ERP conversion: Coordinated company-wide training, provided tier-2 escalation response, and stabilized service delivery for strategic accounts post-conversion. (See Project below) ISR BPI Implementation: Coordinated and conducted job shadowing during "discovery" phase, provided new process documentation for restructured department, and created the presentation slides for roll-out of restructure. (See Project below) Awarded team member of the quarter, Q2 2013.

senior manager: partner integrations standards for amazon video

amazon

2015-1 - 2016-1 · 1 yr 1 mo

I partner with movie and TV studios to ensure digital content is delivered on time and in spec to Amazon Instant Video. I analyze joint operations and work internally to optimize efficiency and automation and work externally to advocate for operational best practices and adoption of industry standards. I have also managed a variety of internal, cross-functional projects including developing enhanced reporting and dashboards and operational process improvements.