Nusrath Fatima

As a GLG network member and expert I bring over 10 years of leading overall QA efforts in retail, financing and banking industries on web and mobile with specialization in payments. GLG is the world’s insight network. It connects decision makers to the right experts so they can act with the confidence that comes from true clarity and have what it takes to get ahead. Its network of experts is the world’s largest and most varied source of first-hand expertise.

Led a global team of 16 QA professionals in executing testing and validation efforts for API migrations, balancing onshore and offshore resources to meet aggressive deadlines. Designed and implemented a comprehensive testing strategy for migrating numerous APIs, enhancing integration and data consistency across systems. Delivered detailed progress reports on testing efforts, enabling data-informed decisions that aligned QA efforts with Citigroup’s business objectives.

Directed comprehensive QA efforts for Toyota, Lexus, and Mazda mobile applications, ensuring seamless functionality and cross-platform integration. Led a team of 7 testers in delivering 6 mobile applications across iOS and Android, utilizing React Native to streamline development and testing. Managed QA for biometric authentication and payment integration features, identifying critical issues early and ensuring secure, user-friendly functionality.

Led comprehensive QA efforts for NCR’s POS systems, ensuring stable functionality across checkout, ordering, and quick service applications. Automated regression testing using in-house tools, maintaining an up-to-date test suite to enhance efficiency and accuracy. Coordinated testing efforts between onsite and remote teams, delivering daily reports to ensure alignment and project success.

Served as a Senior QA Analyst/BA, translating POS system requirements into functional specifications and coordinating QA strategies for a seamless system rollout. Created and maintained a comprehensive Regression Test Suite, utilizing SQL and TOAD to ensure data integrity across systems.

Worked as a Quality Assurance analyst on the implementation of Puerto Rico Telecom. This project was implemented in three phases and the most difficult part was to collect the test data.

While pursuing Masters in George Mason University, I was working as a cashier and sometimes in the back office at Barnes and Noble Bookstore on campus. This was a fun experience as it was my first job in US and I loved interacting with people and books. Our job was to count till at the beginning of our shift and process transactions with cash, check, credit/debit cards and gift cards and tally the till count at the end of our shift. Sometimes, I would help the customers find the books in the store or their availability from the POS back office system.