nurlan nurkulov

global marketing and sales, customer support

About

Sales and marketing manager experienced in both corporate and retail sales

Country

japan

City

tokyo

Industry

automotive

Skill

sales, management, customer service, strategic planning, airlines, training, tourism, public relations, project management, microsoft office, excellent communication skills, english, event management, negotiation, route planning, health insurance, problem solving skills aimed at client satisfaction, amadeus international booking system, gabriel booking system, sirena travel booking system, team building, business planning, coaching, marketing strategy

Experience

sales and operations manager

intourist

2014-6 - 2016-2 · 1 yr 9 mos

* Elaboration and implementation of marketing activities and sales strategies * Price negotiation with suppliers * Search and establishment of contacts with potential customers * Training of staff on effective marketing and customer service

airline representative

state unitary aviation enterprise tajikistan airlines

2010-8 - 2012-9 · 2 yrs 2 mos

* Controlling the check-in process, meeting passengers on arrival flight (Dushanbe-Bishkek-Dushanbe) * Calculating and accepting fees for overweight luggage * Controlling flight capacity * Resolution of crew's issues

overseas manager

monotec

2016-2 - 2016-12 · 11 mos

* Sales * Monorail systems * Rockfall and avalanche prevention systems installation * Drilling works and equipment * Technical instrument supplying

manager for corporate clients

kyrgyz concept

2007-9 - 2011-2 · 3 yrs 6 mos

* Bilingual customer service (in Russian and English) based on offering most convenient flight routes to satisfy individual requests of each customer * Management of customer complaints * Training of customer service staff on airline reservation and tour planning * Arrangement of visa and travel insurances * Making educational presentations for Corporate Customers.

air ticketing and sales agent

kyrgyz concept

2004-9 - 2007-8 · 3 yrs

Airline reservations for domestic and international flights; - Management of customer complaints.

project manager

kyrgyz concept

2013-3 - 2014-4 · 1 yr 2 mos

* Establishment of company’s first overseas sales office in Russian Federation * Establishment of contacts with potential customers * Creation of customers’ database

global marketing and sales, customer support

croooober holdings

2017-9 - Present · 9 yrs 1 mo

* Sales and Marketing * Overall Customers Support Service * Claim Administration and Solutions * Worldwide Delivery and Shipments

retail sales manager

kyrgyz concept

2011-9 - 2013-2 · 1 yr 6 mos

* Overall monitoring of monthly reports * Management of customer complaints * Arrangement of visa and travel insurances * Training of customer service staff on airline reservation and tour planning.