Nurit Krichman

Led initiatives with product team to define new features and products, ensuring alignment with both customer and operation team requirements and expectations. Represented the operations team in management and technical leadership, conveying data-driven insights and feedback to drive informed decision-making. Defined and implemented the operations work flows and support methodology for a SaaS application that monitors and streamlines the company’s systems, including the execution of a comprehensive training plan covering all aspects, to ensure the operations team was fully equipped to support customers.

Developed a robust testing methodology for data migration, including ongoing monitoring and reports for management and project transparency. Led production parallel testing effort, overseeing end-to-end process and data reconciliation reports to ensure data integrity and system readiness. Collaborated closely with product, development, and QA teams to define and prioritize the project pipeline.

Managed multiple customer accounts for a regulatory solution, overseeing the full lifecycle from solution design and integration to user acceptance testing and transition to production support with operations. Guided customers through changing financial regulations and compliance including resolving reporting issues, designing solutions to address inaccuracies and meeting updated standards in collaboration with business and technical teams.

Led a team responsible for the implementation and delivery of high-profile products and services for customers in Europe and the US using the Agile development and project management methodology. Aligned project planning and execution with business objectives and IT architecture, ensuring cohesive integration across customers and services.