Nuria Molina Sevilla

General Manager @ Four Points Flex by Sheraton

About

Dynamic hospitality professional with proven expertise in leading hotel operations, optimizing budgets, and enhancing guest satisfaction. Skilled in team leadership, strategic cost control, and delivering exceptional service quality to drive profitability and operational excellence.

Country

Spain

City

Greater Málaga Metropolitan Area

Industry

Hospitality

Skill

Customer Experience, Social Media Marketing, Hotel Management, Opening Hotels, Hotel Design, Hotel Booking, Hotel Administration, Customer Service, Customer Satisfaction, Sales Management, International Sales, Empathy, Strategic HR, Office Administration, Business Strategy, Organizational Leadership, Communication Skills, Food & Beverage, Training, Management

Experience

General Manager

Four Points Flex by Sheraton

2026-1 - Present · 9 mos

Directora/ General Manager

TOCHostels & Suites

2024-5 - 2025-12 · 1 yr 8 mos

Málaga, Andalusia, Spain

- Overall responsibility for Hotel operations and performance. - Responsable of a Speciality Coffee

Cluster Deputy Manager

B bou Iconic Hotels

2022-12 - 2024-5 · 1 yr 6 mos

Málaga, Andalusia, Spain

- Responsable of 2 boutique hotels with 2 gastronomic restaurants and events. - Design and implementation of projects, strategies, budgets and action plans. - Ensure that decisions and actions are in line with budget guidelines and objectives to maximize revenue, control costs . - Ensure that all departments comply with standards, health and security.

Hotel Manager

Generator

2017-11 - 2022-12 · 5 yrs 2 mos

Barcelona, Catalonia, Spain

- Responsable of HR, Budget, Ratios, P&L, Capex - Main responsible of hotel operations: Front of house, security, housekeeping, maintenance and Food & Beverage , ensuring effective management on a daily basis. - Implemented and improved procedures according to the company. - Supporting Sales and Revenue Strategies - Guest Satisfaction & Customer Experience analysis

Assistant General Manager

Generator

2014-7 - 2017-11 · 3 yrs 5 mos

Barcelona, Catalonia, Spain

- Leading the hostel operation:Front of house, Housekeeping, Maintenence and Food & Beverage , ensuring effective management on a daily basis. - Reporting directly to the General Manager and COO. - Assisting with hotel budget, cashflow and P&L - Local marketing and sales initiatives, including identifying and winning new business - Monitoring and remedy of all building and maintenance issues. - Implemented and improved procedures and guidelines according with the others hotels of the chain. - Follow up Customer Experience, Quality department, Guest Satisfaction - Ensure that all staff are fully trained on all the operational aspects within each department.

Housekeeping Supervisor

Vibe Hotels

2014-1 - 2014-6 · 6 mos

Gold Coast, Australia

- Housekeeping supervisor and quality control - Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.

Operations Manager

Oasis Backpackers' Hostels Spain & Portugal

2011-4 - 2013-11 · 2 yrs 8 mos

Málaga, Granada & Toledo

General organization in all departments. - Main coordinator with Front of house, kitchen, housekeeping and maintenance. - Assistant financial departments and Monthly report - HR duties: Selection and training of personnel, scheduling, distribution of tasks among employees. - Revenue, Yield management, Sales strategies. - Evaluation and creation of company procedures - Assistant Marketing department

Assistant Financial Controller

Oasis Backpackers' Hostels Spain & Portugal

2007-6 - 2010-9 · 3 yrs 4 mos

Granada y Sevilla

- Management accounting, tax, general administrative, management and monitoring of payments, logistics, purchasing and stock control, invoicing. - Human resources: recruitment, hiring and personnel management.