nur idris

ica specialist

About

I have various customer service experiences with my previous jobs, with that, it allowed me to gain an understanding and appreciation for what is involved in a customer service industry. I have learnt how to deal and overcome customers and greet them with a smile. I am also equipped with useful knowledge based on computer skills, customer service and how to handle customer well.

Country

singapore

City

singapore

Industry

security and investigations

Skill

data entry, microsoft word, microsoft excel, microsoft powerpoint, dreamweaver, adobe photoshop

Experience

ica specialist

immigration & checkpoints authority (ica)

2014-11 - Present · 11 yrs 11 mos

* Checking of travel documents * Screening of people, goods and conveyances * Profiling and behavioural analysis * Trained in firearm and unarm combat

administrative assistant

institute of technical education

2014-3 - 2014-8 · 6 mos

* Data entry * Handle calls * Compiles and maintain an up to date telephone directory of numbers * and addresses * Assisted the students with Student Development programs * Assisted the staff.

information ambassador

formula 1 singapore grand prix

2013-9 - 2013-9 · 1 mo

* Welcome the guests when they arrive. * Interact with the guests. * Provide directions to the guests for programs, first-aid, washroom and * additional information as required. * Answer varying questions about the programs. (E.g. When is the rowing * performance going to start and where are they performing at?) * Report any security/safety issues to the management.