Norman Taclibon

Leads nationwide sales strategy and market expansion for solar and renewable energy solutions in the Philippines. Focused on accelerating the adoption of clean energy by developing high-performing sales teams, building strategic partnerships, and delivering reliable solar solutions for residential, commercial, and industrial clients. Drives business growth by identifying new market opportunities, strengthening partner networks, and promoting high standards in solar system design and installation. Passionate about helping organizations and households transition to sustainable energy while contributing to the country’s clean energy future.

DSolar / dsolar.com.au Job Summary Direct and oversee an organization's sales policies, objectives and initiatives. Set short- and long-term sales strategies and evaluate effectiveness of current sales programs. Recommend product or service enhancements to improve customer satisfaction and sales potential. To effectively manage, develop, coach, control and motivate the sales team. Assess the strengths and weaknesses of the sales team and manage the sales program accordingly. Have experience designing layouts using OpenSolar, HelioScope / Aurora, and Pylon for solar projects. Experience and Skills: • Generate Leads • Appointment Setting • Virtual Selling • Designing Solar Layouts

Job Summary The Office Manager will organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency, and safety. The Office Manager is responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision, and task delegation.

Coordinate efforts to collect debts with sales, accounting, and legal departments. Create plans and strategies for collecting debts. Adhering to financial laws on the regulation of debt collection. Contact and communicate effectively with debtors by phone to negotiate and implement debt recovery plans. Proficient with SAP.

Key Responsibilities ▪ The duties of a Collections Specialist include collection calls and/or correspondence in a fast-paced goal oriented collections department. ▪ Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos. ▪ Accountable for reducing delinquency for assigned accounts. ▪ Perform other assigned tasks and duties necessary to support the Accounts Receivable Department. ▪ Enlist the efforts of sales and senior management when necessary to accelerate the collection process. ▪ Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis. ▪ Establish and maintain effective and cooperative working relationships with dealers and sales. Systems used were SAP, Rhumba / CXED / RKEM, SCV, MARS, GCSS

The Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Collections Supervisor. Responsibilities ● Reviewing open accounts for collection efforts. ● Making outbound collection calls in a professional manner while keeping and improving customer relations. ● Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner. ● Collect customer payments in accordance with payment due dates. ● Identify issues attributing to account delinquency and discuss them with management. ● Review and monitor assigned accounts and all applicable collection reports. ● Provide timely follow-up on payment arrangements. ● Mail correspondence to customers to encourage payment of delinquent accounts.