raju dandu

senior manager it operations

About

Technical Program Manager - Technical Manager - PMO Lead A senior technology leader with over 24 years of IT experience, which includes 18 years at Oracle. Experience includes in all the phases of IT Lifecycle. Experience includes: IT Implementation Leader, Release Management, Support Management, Delivery Management, Enterprise Systems Architecture, Production Maintenance, Operations Management; Program Management, Process automation, Global/Virtual Team Management, Talent Management & Executive reporting. Proven Strength includes: Alignment of business strategy & Optimization of business process through technology investment - Lead Six Oracle SaaS & Five ERP Implementation. Three Enterprise IT Systems post Production Support, Training and Upskilling. Other Achievements includes : Seven Awards in last Four years including Two at Corporate level & five at division level - Developed multiple service delivery kits, process enhancements to achieve 94% resource utilization Education: MBA and MS; Certification includes OCP, ITIL, ISO, Advance PM, and more.

Country

united states

City

denver

Industry

information technology and services

Skill

oracle applications, oracle e business suite, solution architecture, enterprise architecture, business intelligence, pmo, oracle, data warehousing, erp, project planning, software project management, unix, pl/sql, oracle developer 2000, sql, system administration, systems analysis, business analysis, service delivery, linux, soa, performance tuning, unix shell scripting, solaris, enterprise resource planning, program management, it management, business strategy, software as a service, paas, supply chain management, itil, application delivery, oracle financials, international business, iso standards, oracle database, oracle designer, strategic planning, customer service, fortran, c, customer relations

Experience

senior manager

tata steel

1990-1 - 1998-1 · 8 yrs 1 mo

* Lead team to design and develop in-house systems for Process manufacturing, Raw Material * handling, Structural Design System for engineering design. * Project management system for construction industries, including CPM analysis, scheduling, * inventory management, and contract management * Gained : ISO Certified auditor- audited and implemented ISO for Engineering Division of Tata Steel.

senior manager it operations

oracle

2017-1 - Present · 9 yrs 8 mos

* As a Senior Management leader, I am responsible for global IT team management consists of 17 highly accomplished engineers, to deliver in Oracle database, Cloud Management and PaaS related technologies space. I am responsible for critical technical delivery for our enterprise customers * develop & establish processes for efficient operation * build and develop high performing team through new hire and up-skilling * integrate global team for 24/7 X 365 days critical operations and prepare/develop team for Oracle emerging technologies as per market demand.

technical lead

oracle

2006-5 - 2008-6 · 2 yrs 2 mos

* Delivered : Lead Oracle delivery for Order to Cash implementation and production support. * Responsibilities include validating business processes, architecture, sizing, module integration and * customization. * Optimized : Oracle ERP Systems using best practices. Developed tech stack analysis scripts as part of automation.

team lead and advanced resolution engineer

oracle

1998-6 - 2005-1 · 6 yrs 8 mos

* Supported Oracle customers to deliver critical support for Oracle EBS Order to Cash including (OM, * CZ, INV, BOM, PO, AR), Oracle Tech stack. This includes customer support, Knowledge content * generation, new release testing and release management. * Daily basis addressed critical issues as an EBS SME for customers, including identification of product * bugs, writing custom fixes as workaround and managed escalations. * Produced knowledge content for product support which includes best practices, new product * features, workarounds for existing bugs and how-to documents.

technical prorgram manager and pmo lead manager

oracle

2010-5 - Present · 16 yrs 4 mos

With more than 380,000 customers—including 100 of the Fortune 100—and with deployments across a wide variety of industries in more than 145 countries around the globe, Oracle offers an optimized and fully integrated stack of business hardware and software systems. Oracle engineers hardware and software to work together in the cloud and in your data center–from servers and storage, to database and middleware, through applications. Learn more about Oracle http://oracle.com/us/corporate