Novita Laily Fariana Isada

Sales Executive @ ICC Group

About

Sales Executive with six years of experience in assisting and fulfilling customer needs and requirements. Highly motivated and result-oriented individual in driving revenue growth and exceeding sales targets. This job has helped me to better understand about the palm oil market, especially the local market conditions and export/import regulations of European countries, Turkey, and China.

Country

Indonesia

City

North Jakarta

Industry

Marketing & Advertising

Skill

Customer Relationship Management (CRM), Cold Calling, Sales Management, Business-to-Business (B2B), Marketing Management, Sales, Communication, Microsoft Office, Microsoft Excel, Leadership, Microsoft Word, Microsoft PowerPoint, Public Speaking, Research

Experience

Sales Executive

ICC Group

2019-7 - Present · 7 yrs 3 mos

Jakarta, Indonesia

- Responsible for managing customer accounts in the Balkans, Black Sea, and China area - Seek new opportunities through emailing, cold calling, networking, and social media channels - Respond to customer queries and resolve their objections to get them to make a purchase - Provide customers with detailed and accurate quotations and cost calculations on a daily basis - Negotiate contracts to arrive at the best deal for the customer and company both - Maintain long-term relationships with customers through effective after-sales support - Coordinate with PPIC and Logistics to arrange the delivery of goods and supporting documents - Gather and analyze palm oil markets in domestic and export destination countries (Balkans, Turkey, and China) - Weekly, monthly or annual reporting as needed using CRM application (Odoo) - Achieve sales targets - Attend International Trade Events and Exhibitions (Gulfood and Gulfood Manufacturing in Dubai, FHC China in Shanghai, Trade Expo Indonesia, and etc.)