Nourhan Hesham

Nourhan Hesham

Specialist – HR Operations & Services @ DöhlerGroup

Country

United Arab Emirates

City

Dubai

Industry

Food Production

Skill

Exhibitions, Customer Satisfaction (CSAT), Troubleshooting, Customer Satisfaction, Customer Support, Customer Service, Administrative Assistance, English, Consumer Services, Office Equipment, Arabic

Experience

DöhlerGroup

Specialist – HR Operations & Services

DöhlerGroup

LinkedIn
2026-6 - Present · 4 mos
DöhlerGroup

Office Administrator

DöhlerGroup

LinkedIn
2023-12 - Present · 2 yrs 10 mos

Dubai, United Arab Emirates

Cupola Teleservices (Cupola)

Customer Service Representative

Cupola Teleservices (Cupola)

LinkedIn
2021-1 - 2023-1 · 2 yrs 1 mo

United Arab Emirates

Conserv

Administrative Assistant

Conserv

LinkedIn
2015-6 - 2018-5 · 3 yrs

Cairo, Egypt

- Fully responsible for preparing and dealing with major confidential data and financial offers for our Tenders such as • Study the tender requirements • Distribute tasks to tendering engineers, technical offices& accounting • Gathering all their effort and present our offer in a professional perfect method. - Fully responsible for preparing and dealing with major confidential data and financial offers for our projects - Issue weekly or monthly invoices for projects, following it till approval and payment. - provided support activities for company such as answering telephones, sending faxes & emails for my tenders & projects - Reviewed and controlled incoming and outgoing correspondence for my tenders & projects - Assisted and resolved daily problems and inquiries such as Stationery, office equipment maintenance - Responsible for office maintenance. - Working on the presentations and necessary translations. - Prepares and organizes internal meetings. - Writing minutes of meetings. - Filling Documents related to the projects. - Responsible for petty cash including maintaining cash book .

Misc

Administration Assistant

Misc

LinkedIn
2014-3 - 2015-6 · 1 yr 4 mos

Cairo, Egypt

- Responsible for the website of the magazine . - The internet and translating articles from English to Arabic. - Working on the presentations and necessary translations. - Prepares and organizes internal meetings. - Writing minutes of meetings. - Filling Documents related to the projects. - Responsible for petty cash including maintaining cash book . - Provided support activities for company such as answering telephones, sending faxes & emails.

Havana hotel

Marketing Specialist

Havana hotel

2012-12 - 2014-3 · 1 yr 4 mos

Cairo, Egypt

Dealing with the outside companies (touristic, non-touristic, - Embassies) - Responsible for the meeting room at the hotel, organizing & dealing with the customers &Guests. - Responsible for the social media. - Dealing with the extranet (Booking.com, Expedia.com, laterooms.com, Hostelworld.com Tripadvisor.com.

Bokra organization for media production

News Editor

Bokra organization for media production

2012 - 2012

Education

Cairo University

Cairo University

LinkedIn

Mass Communication/Media Studies

2008-9 - 2011-6 · 2 yrs 10 mos

• Faculty of mass communication, Radio TV Department, English section, Cairo University, Egypt. • Accumulative Grade: Good. • Graduation project: It was a scientific documentary only 17 minute about the importance of numbers in our daily live, medicine, global warming, & the timeand it's called V.I 10 • Graduation project Degree:Very Good.

Nourhan Hesham's Contact Information

Email

******@***.com

Phone

(**) *** ****

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