Nour Zoukar

- Coordinated and led regular multinational meetings to monitor progress, resolve issues, and ensure timely delivery of project milestones. - Led IT integration for domestic water heat pump systems by establishing clear communication between global development teams and coordinating with OEM manufacturers. - Provided second-level customer support, effectively bridging gaps between field issues and product development, and proactively deploying fixes. - Leveraged SQL, Python, GA and Snowflake for in-depth data analysis to generate performance and operational reports, ensuring continuous improvement in service delivery.

- Developed and executed simulation models using MATLAB and Python, yielding key insights into optimum system configurations, self-consumption rates, and ROI predictions. - Extended simulation platforms to integrate heat pumps and support distributed energy management systems. - Conducted simulation projects involving residential battery installations and hybrid energy systems, optimizing PV-battery configurations based on various load and consumption profiles. - Supervised and executed lab testing protocols and field experiments to assess and benchmark control mechanisms of the systems

- Designed and implemented measurement strategies for grid-connected hybrid PV-CHP-battery systems. - Contributed to the development of an energy management model that informed system efficiency and strategic decision-making.

● Developed and maintained strong relationships with clients and industry partners, demonstrating effective communication and stakeholder engagement skills. ● Provided tailored solutions for customers, contributing to successful pre-sales activities and sales conversions.

• Prepared several studies and research topics regarding renewable energies • Provided consultancy for industrial, commercial and private facilities in for renewable energy applications.

● Led collaborations with end-users to improve product offerings and customer experience, showcasing an ability to engage with diverse stakeholders. ● Represented the company at trade shows, effectively promoting products and services, and establishing industry contacts.

• Installed a 20 MW – 66/20 kV electrical substations for a steel rolling factory • Installed 5 kW photovoltaic power plant

• Performed customer services • Handled all incoming calls, enquirers, complaints and feedback from customers

The objective of this master program (REMENA) is to educate German and international students in measures for a sustainable energy sector, the program contents focus on the cooperation between countries in the MENA region and Germany, the study of renewable energies and energy efficiency requires intensive studies of different theoretic and practical topics in technology, economy, law and intercultural affairs, and The REMENA graduates will be experts in different disciplines for future projects in the energy sector with a special focus on the cooperation with countries in the Middle East and North Africa

The objective of this master program (REMENA) is to educate German and international students in measures for a sustainable energy sector, the program contents focus on the cooperation between countries in the MENA region and Germany, the study of renewable energies and energy efficiency requires intensive studies of different theoretic and practical topics in technology, economy, law and intercultural affairs, and The REMENA graduates will be experts in different disciplines for future projects in the energy sector with a special focus on the cooperation with countries in the Middle East and North Africa

The program focuses on the renewable energy resources and technologies , smart grid, distributed generation and the simulation programs for the power systems. MSc Project: Solar Fuel Cell System Prototype as an Energy Source For Buildings.