nosa ighodalo
customer service officer
About
I am a competent and organized individual. I do have a strong work ethic, positive attitude and a keen desire to learn and grow within a firm. My greatest strengths are; Firstly my strong commitment to providing professional services to my employers business needs. Secondly my skill at developing and maintaining a close working relationship with people from all social backgrounds which in turn helps me to gain an in-depth understanding of their individual needs. Thirdly my real passion for Human Resource Management as a whole, an obsession which allows me to continuously improve myself to meet up spotted trends.
nigeria
lagos
education management
microsoft office, research, data analysis, leadership, project management, project planning, quality assurance, business strategy, life sciences, microsoft excel, training, negotiation, team leadership, customer service, microsoft word, hr management, payroll, business administration, teamwork, decision making, service quality, microsoft powerpoint, skilled multi tasker, customer service management, quantitative analytics, business analysis, exit interviews, quotas, resume, interpersonal skills, quota, team management, interpersonal
Experience
examination coordinator and tutor
golden anchor high school
* Assured the security of all secure testing document * Taught basic technology to junior secondary school students * Ensure that appropriate testing environments are maintained * Communicate and coordinate with school administration relating to all exam coordination function * Implement policies and procedures for statewide assessment as directed by the ministry of education
quality control analyst
federal institute of industrial research oshodi
* Carried out chemical analysis of raw materials, semi finished and finished products * Performed routine quality control and safety evaluation checks on foods, drinks, water, industrial raw materials and food products for registration with NAFDAC and for ascertaining standard specifications as set down by the Standard Organization of Nigeria * Calibrated, standardized and maintained instruments following established procedures
customer service officer
accion microfinance bank limited
* Deliver qualitative services to customers * Promote bank products and services * Build customer relationships * Maintain and managed existing accounts * Capture new accounts * Respond to customer inquiries and resolve * Maintain and update customer database periodically * Assist customers in depositing and withdrawing cash and perform general office administrative duties * Assist Relationship Managers in handling customers from different business parties and find the right solutions for customers
Education
university of lagos
university of port harcourt
biochemistry
university of lagos
human resource management
nosa ighodalo's Contact Information
Phone
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