Norma Ramiro

Director of the Argentina-Australia Bilateral Chapter .

• Operate with authority and credibility at senior levels within government and the private Sector working closely with DFAT and HOMs on our shared agenda and business strategy. Manage a small team of professionals that deliver B2B services, including market entry strategies, market analysis, identification of suitable distributors and partners for Australian companies seeking to expand its operations into Argentina, Uruguay and Paraguay • Evaluate employee performance, set goals, and development improvement plans • Promote agency at industry and trade conferences • Develop agribusiness investment opportunities in 2017, that has culminated in the first largest investment in the sector from South America in 2019 -2021. • Co-leader of the education team in LATAM • Operate with authority and credibility at senior levels within government and the private Sector working closely with DFAT on our shared agenda and business strategy. • Recipient of Australia Day Achievement Medallion Award in 2014 • 2017 Global Austrade Staff Awards recipient for delivering value to stakeholders and working in the national interest.

Education and mining services Australia’s brand development in Argentina , with emphasis on Australia’s mining industry strengths, by offering presentations, media interviews and other promotional activities. Important contribution to the growth of trade relations between Argentina and Australia, shown in the growth of the mining sector suppliers present in Argentina. - Strengthening and growth of Australian investors (junior miners) in Argentina. The presence of Australian junior miners has tripled in the last four years. - Organizing mining trade missions between Australia and Argentina, contributing significantly to the trade and investment relationship and generating business opportunities. Missions also contributed to raise Australia’s awareness in Argentina and Argentina’s awareness in Australia. -Identifying opportunities for Australian education providers in professional training for miners in Argentina. - Implementing cooperation projects of the Australian government (AusAID) focused on capacity building for the Argentinean government, mainly with the Ministry of Energy and Mines.

• Development of marketing and communication strategies to promote Australia as a country and as a study destination through presentations at schools, universities and interviews in different media channels. • Positioned Australia as a study destination. Organizing education fairs, both in Buenos Aires and provinces and other countries in Latin America. • Growth in enrolments and commencements from 350 Argentinean students per year going to Australia in 2004 to over 2,000 in 2008. • Developing partnerships including double degree agreements, student’s exchange programs and others between local and Australian education institutions, universities and technical institutions. • Project leader of the Australia Festival events in Latin America. • Recognition of high achievement in customer satisfaction. • Recognized as one of the best employees in Austrade Americas (including U.S. and Canada).

Facilitated wine technology opportunities for Australian suppliers in Argentina and pioneering the Australia Guide—an education handbook fully supported by advertising revenue.

Coordination and implementation of all Marketing and Communication actions of the company: - Marketing plan and budget management - Content Manager - Events: Coordination, decoration, and planning of all events in which the company participates. - Congresses: Staging, coordination, design and planning - Social Media Manager: managing platforms for doctors and patients -Workshops for doctors: Coordination of monthly workshops - E-mail marketing - Result analysis