Norfadzilah Mat Aris

• Process payroll: Gathers, analyzes, prepares, and summarizes the payroll and time attendance report. • Maintain employee records. • Designing compensation and benefits packages, create and run referral bonus programs. • Implementing performance review procedures (Staffs and production operator bonus evaluation). • Develop fair HR policies and ensure employees understand and comply with them. • Yearly update Company Employee Handbook. • Administer or change benefits, health plans, retirement plans, etc. • Organize employee engagement activities (Monthly birthday celebration, sports club activities, annual dinner, Hari Raya celebration, company event etc) • Recruitment process (Implement effective sourcing, screening and interviewing techniques) from operative level until management level. • Manage existing and new employee onboarding programme, probation management, exit interview and medical process management. • Review current HR technology and recommend more effective software (including HRIS and ATS). • Continually educate employees on company policies (including sexual harassment, appropriate dress, and social media permissions, etc.). • Assess training needs and coordinate training and development initiatives for all employees. • Act as the point of contact regarding labour legislation issues. • Provide advice to Top Management (Japanese) regarding Malaysia Employment Act from time to time. • Monitor HR department’s budget. • Manage employees’ grievances. • Measure employee retention and turnover rates. • Oversees daily operations of the HR department. • Conduct disciplinary actions. • Update policies; PDCA • Responsible for HR department ISO 9001:2015 and ISO 14001:2015 (internal and external audit)

• Payroll process. Gathers, analyzes, prepares, and summarizes the payroll and time attendance report. • Forming and maintaining employee records • Recruitment process (Implement effective sourcing, screening and interviewing techniques) from operative level until management level. • Coordinating office activities and operations to secure efficiency and compliance to company policies. • Supervising administrative staff and dividing responsibilities to ensure performance. • Keep stock of office supplies and place orders when necessary. • Support in organizing and storing documents, making purchase orders, updating records, issue invoices and responding to order issues. • Updating databases internally, such as sick and maternity leave • Preparing and amending where necessary HR documents, i.e. employment contracts and recruitment guides • Reviewing and renewing company policies and legal compliance • Communicating with external partners • Reporting regularly on HR metrics, such as employees’ turnover rate • Being the first point of contact for employees on any HR related queries • Helping with various arrangements internally, from travel to processing expenses

• Performs administrative and office support activities and reporting direct to General Manager and Finance Director, includes answering telephone calls, receiving visitors, word processing, filing, and faxing. • Preparing documentation and take full responsible for ISO 9001:2000, Renewal Licences with Government such as CIDB, PKK, City Patent, MTIB and so on. • Provides and arrange staff training and development. • Help maintains office services by organizing office operations and procedures, renew of license, general waste management and assigning & monitoring clerical functions. • Provide general administrative and operational support for smooth functioning on daily basis, such as maintain records (EA 1995) and update employee details. • Help to handle recruitment processes from posting advertisements until interviews. • Responsible for ensuring standards in the maintenance and upkeep of office facilities and office equipment/assets inclusive of rest area supplies and maintain tenancy agreement. • Prepare reports and presentations on HR-related metrics like total number of hires by department. • Respond to employees’ questions about benefits (for example, number of annual leave entitlement)

• Data entry clerks. Update, maintain and retrieve information held on computer systems. • Transfer information from paper-based records onto computer database. • Typical duties include inputting personal details of students record.