Norah AlShamrani

-Follow up on problems and provide advice and solutions with the client. -Shared information and resolution. Collaborate with professional engineers to solve the most complex problems. -Follow-up and repair of devices and supervise their efficiency and make sure that they work. -Ensure the preservation of all information technology equipment, including computers, printers, peripherals, and all communication devices such as phones, switches, display screens, smart boards, and others. -Preventive maintenance for computers and printers -Make recommendations on the purchase of equipment and software. -Provide regular assistance to all clients upon request. -Providing communication services to all employees and students. -Documenting procedures related to the management and maintenance of equipment and mobile devices. -Implement security measures to protect all devices. -Ensure that all systems are up to date. Educate client on virus prevention methods