Nopawan Bunsit

Sales Coordinator

About

Key Skills & Competencies: Export knowledge, self-motivation, planning &organizing, creative thinking, multi-tasking, adaptability, and coordination - Advance Ms Excel (mixed functions e.g. vlookup, if, countif, sumif, match, index, pivot table) - Analytical, Presentation and Dashboard - SAP (Fiori web base, SAP Gui) - B2B Salesforce system (former use GSBN system) - Software SLM (license product) - Highly experienced working in sales support and order management - Knowledge of export/import business: incoterms, customs, shipment type (airfreight, sea freight, land), - - - Back-to-Back C/O, customs privilege e.g. Form D - Highly experienced working of variousrequirements of Indo-China customers - Good team player, adaptability, self-motivation, result-oriented - Logical thinking Achievements in Thai Samsung Electronics Co., Ltd.: Cost-saving for FDS Project Y’20: 7MB, Y’21: 2MB, Y’22: 8MB, Y’23: 4MB Competition in Thai Samsung Electronics Co., Ltd.: The 2nd Runner up for 1H Biz Support Project Improvement Competition 2023 Project name: IDC Sales Order Creation by PO Upload

Country

Thailand

City

Bangkok

Industry

Electrical & Electronic Manufacturing

Skill

Critical Thinking, Problem Solving, Analytical Skills, Self-Motivation, Time Management, Data Analysis, Microsoft Excel, Microsoft Power Query, Microsoft Power BI, Microsoft PowerPoint, SAP Sales & Distribution

Experience

Sales Coordinator

Thai Samsung Electronics Co., Ltd.

2012-4 - Present · 14 yrs 6 mos

Bangkok

Sales Order Center Team Lead – Mobile Experience (MX) - (Oct 2024 – Present) Lead end-to-end sales order operations for Thailand’s MX business across B2C/B2B channels. Establish KPIs, SOPs, and guidelines to enhance operational accuracy and sales efficiency. Drive workflow automation using Power Query, VBA, Python, RPA, and NERP-BI to reduce manual tasks and improve visibility. Strengthen collaboration with Sales, SCM, Logistics, and Finance to ensure seamless order execution and customer satisfaction. Develop daily/weekly KPI dashboards, PO GAP tracking, new launch sample tracking, and automated backorder monitoring. Coach an 8-person team on technical and soft skills to build a high-performance, future-ready workforce. Key Achievements (MX): • Built PO Upload file to speed up sales order creation • Automated PO GAP tracking for month-end closing • Designed new launch sample tracking report Indochina Team Lead (IDC) - (Apr 2012 – Sep 2024) Managed export sales order operations for Myanmar, Cambodia, and Lao PDR across MX and CE businesses. Designed operating processes, cut-off times, and improved export documentation. Supported SAP enhancements for PO upload and implemented Power Query automation for daily sales reporting and SO creation. Key Achievements (IDC): • Achieved FDS cost savings for 4 consecutive years (7M, 2M, 8M, 4M THB) • 2nd Runner-up – 1H Business Support Project 2023 (IDC PO Upload Project) Dual Assignment – Data Center - (Apr 2024 – Nov 2024) Partnered with Price Master to enhance pricing analytics and automate reporting. Delivered front-margin analysis, price bias insights, and NERP-BI automated dashboards. Key Achievements: • Weekly Sales & Margin automation • Sell-in Price Matrix visibility

Customer Service Representative

Triple I Logistics Management Co., Ltd.

2011-4 - 2012-4 · 1 yr 1 mo

Bangkok

- Coordinate between Sales and other Departments inorder to complete import shipment to customer - Give full support & solve the problem for assignedcustomers - Making Import & Export Entry for clearance to customer - Ensuring the delivery of goods to customers - Making pre-invoice to customer and Account dept

Customer Service & Import-Export Shipping document (Sea Freight & Air Freight)

R.N Ornament Co., Ltd.

2010-7 - 2011-3 · 9 mos

Samut Prakan, Thailand

- Coordinate between Customer and Shipping to complete import/ export shipment for customer - Give full support & solve the problem for assigned customers - Make Import/ Export Entry include related document for clearance to customer - Finding and check Tariff-code for Import/ Export clearance - Ensuring the delivery of goods to customers

Customer Service & insurance officer

Anglo East Broker Co., Ltd Affiliates of Jewel Express Co., Ltd.

2009-7 - 2010-7 · 1 yr 1 mo

Bangkok

- Provide the appropriate quotation in accordance with underwriting guideline. - Compile data and conduct routine tasks to support senior underwriters for underwriting both New and - Renew business including all kinds of endorsement. Proceed to get approval for the risks outside designated authority level. - Verify and ensure that term and condition are correct. - Arrange the reinsurance allocation task under treaty scope and underwriting guideline